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    Nine Sutter Care at Home agencies each named as a Top Agency of the 2012 HomeCare Elite


    Emeryville, Calif., November 27, 2012 Nine Sutter Care at Home-affiliated locations in Northern California each have been named a Top Agency of the 2012 HomeCare Elite™, a compilation of the top-performing home health agencies in the United States. Sutter Care at Home is an affiliate of Sutter Health. The nine agencies affiliated with Sutter Care at Home named as a Top Agency are located in the following communities: Concord/San Leandro, Novato, Roseville, Sacramento, Santa Cruz, San Francisco, San Mateo, Yuba City and Modesto.

    Now in its seventh year, the HomeCare Elite identifies the top 25 percent of Medicare-certified agencies and further highlights the top 100 and top 500 agencies overall. Winners are ranked by an analysis of publicly available performance measures in quality outcomes, process measure implementation, patient experience (Home Health CAHPS), quality improvement, and financial performance.

    “The 2012 HomeCare Elite winners demonstrate a commitment to providing patient-centered care and serving as leaders in the home health community. Their success offers data-driven proof of being well-managed and high quality care providers to hospitals, managed care organizations, ACOs, and other potential referral partners across the healthcare continuum,” said Susan L. Henricks, President and COO of National Research Corporation, the parent company of OCS HomeCare. “Again, this year, we updated our methodology to reflect the rapidly evolving quality-focused healthcare landscape and national value-based purchasing trends. We congratulate Sutter Care at Home on being recognized as a top home care agency.”

    Sutter Care at Home CEO Marcia Reissig, RN, MS, credits the organization’s focus on patient-centered care and the dedication of staff with the agency’s ability to achieve recognition as one of the HomeCare Elite.

    “Sutter Care at Home’s innovative programs focusing on our patients really makes us stand out as an exemplary home health organization,” said Reissig. “One example of this is our Integrated Care Management model – an evidenced-based method for providing care and coordination to improve quality, improve outcomes and lower costs. I congratulate the hard work of our team in bringing these innovative programs to life and changing our patients’ lives on a daily basis.”

    “HomeCare Elite recognition continues to gain importance given the increased regulatory mandates and the threat of shrinking reimbursement revenue. Home health agencies that have earned recognition among the HomeCare Elite demonstrated that they not only can adapt to an evolving marketplace but continue to excel in clinical, patient experience, quality improvement, and financial outcomes,” said Marci Heydt, Product Manager for the post-acute care business group of DecisionHealth.

    The HomeCare Elite is the only performance recognition of its kind in the home health profession. The 2012 HomeCare Elite is co-sponsored by National Research Corporation (also known as OCS HomeCare), the leading provider of cross-continuum healthcare metrics and analytics, and DecisionHealth, the publisher of the industry’s most respected independent newsletter Home Health Line. The data used for this analysis were compiled from publicly available information. The entire list of 2012 HomeCare Elite agencies can be downloaded by visiting the National Research Corporation website at www.nationalresearch.com.

    About Sutter Care at Home
    Sutter Care at Home (SCAH) – formerly Sutter VNA & Hospice – is one of the largest, not-for-profit home health care agencies in Northern California. Since its beginning in 1906, SCAH has enhanced the health and well-being of the community through a commitment to compassion and excellence to home-based services and products. SCAH offers personalized care to patients through home health care, hospice, home medical equipment and respiratory care, home infusion therapy, private and geriatric care, Lifeline medical alert services, and community flu and wellness programs. With dedicated teams of health care providers caring for more than 50,000 patients each year, SCAH offers local service through branch offices in 12 counties. As an affiliate of Sutter Health, SCAH is leading the transformation of home care to achieve the highest levels of quality, access and affordability. To learn more, visit www.SutterCareAtHome.org.

    About National Research Corporation and OCS HomeCare
    OCS HomeCare is a product of National Research Corporation. For more than 30 years, National Corporation (NASDAQ: NRCI) has been at the forefront of patient-centered care. Today the company’s focus on empowering customer-centric healthcare across the continuum extends patient-centered care to incorporate families, communities, employees, senior housing residents, and other stakeholders. Currently recognized by Modern Healthcare as the largest patient satisfaction measurement firm in the U.S., National Research is dedicated to representing the true voice of patients and other healthcare stakeholders. This integration of cross-continuum metrics and analytics uncovers insights for effective performance improvement, quality measurement, care transitions, and many other factors that impact population health management. For more information, call 800-388-4264, write to info@nationalresearch.com, or visit www.nationalresearch.com.

    About DecisionHealth®
    For over 30 years, DecisionHealth has served as the leading source for home health news, coding tools and resources, and training materials found in reputable products such as Home Health Line. Our unique blend of award-winning staff journalists and unmatched access to health care executives and industry experts enables DecisionHealth to provide solutions, tools, and guidance that are relied on by nearly 100,000 home health care and specialty physician practice professionals. For more information, please visit www.decisionhealth.com or call (877) 602-3835.

    About Sutter Health
    Serving patients and their families in more than 100 Northern California cities and towns, Sutter Health doctors, not-for-profit hospitals and other health care service providers share resources and expertise to advance health care quality and access. The Sutter Medical Network includes many of California’s top-performing, highest quality physician organizations as measured annually by the Integrated Healthcare Association. Sutter-affiliated hospitals are regional leaders in cardiac care, women’s and children’s services, cancer care, orthopedics and advanced patient safety technology.

    For more information about the not-for-profit Sutter Health network, please visit:
    SutterHealth.org/about/ | www.Facebook.com/SutterHealth | www.YouTube.com/SutterHealth | www.twitter.com/SutterHealth




    Contact
    Jennifer Churchill,
    Director of Marketing & Communications
    (510) 450-8640
    churchj@sutterhealth.org


    Sutter Health Media Line
    (916) 286-6695