2012 Annual Report

President's Message

Pat Fry

We Plus You. These three words spotlight the many partnerships forged by our 47,000 employees and 5,000 physicians across our network. This powerful pledge sums up our commitment to provide care that's personalized and tailored to fit patients' unique needs and preferences.

This 2012 Annual Report showcases how everyone in our Sutter Health family—employees, physicians and volunteers—helps bring our common commitment to life. Through the focus and dedication of such extraordinary people, we're continuing to achieve many honors, achievements and milestones.

The Transforming Health Care section of our report illuminates how our systemwide efforts to make medical services more consistent and efficient benefits patients. Our team-oriented medical home model, for example, lets patients see multiple specialists during a single office visit. Also, redesigned doctors' offices across our network have helped shorten patient wait times and improved service.

In the Year in Review section, you'll learn about our many clinical achievements in 2012. These include the opening of an innovative Brain Health Center, which offers expert care and support to patients with brain disorders and their families.

Serving those in need is at the heart of our not-for-profit mission. In 2012, we continued our steadfast commitment to communities by investing $795 million in programs and services to help people without the resources to pay for quality health care.

Please take a few moments to further explore our 2012 achievements in our online annual report. Every day we strive to deliver the highest-quality medical care, to continually improve and expand our services and to make our patients feel they are receiving the very best care possible. By those measures, 2012 was a banner year for Sutter Health.

Pat Fry
Sutter Health President and CEO