President’s Message

At Sutter Health, we understand that in a rapidly changing world we must reimagine how we operate if we want to continue delivering the kind of quality care our patients expect and deserve.

In recent years, the implementation of the Affordable Care Act, multiple market forces and increasing consumer expectations have brought unprecedented challenges and changes for health care providers nationwide. But thanks to our forward-thinking physician leaders, clinicians, employees, volunteers and community partners, Sutter Health has worked as a unified team to make our excellent services even better—more efficient, more cost-effective, more innovative, more integrated and more accessible to patients across our network of more than 100 Northern California communities.

Our 2014 Annual Report showcases the results of our dedicated effort.

A story in the Year in Review section, for example, tells how Sutter Health experts collaborated on rigorous new standards to help our caregivers eliminate sepsis, a deadly blood infection that causes more patient deaths in hospitals nationwide than any other condition. Other stories tell about our innovative tools that help patients with chronic conditions improve their quality of life and about our shared diagnostic imaging system that enables doctors to provide the most comprehensive, personalized care possible.

In 2014, we implemented advanced technologies, pursued groundbreaking research, streamlined work processes and launched more convenient ways to access care. We also continued to look within, completely redesigning our longstanding network structure into one that can more rapidly and effectively meet evolving community needs.

Indeed, meeting community needs stands at the heart of our mission as a not-for-profit health system. We live our mission daily, caring for some of the poorest communities in Northern California.

As the health care industry continues to change, Sutter Health will adapt and change with it. But through it all, one thing won’t change: our commitment to partner with our patients, their families and each other to provide an exceptional, compassionate and consistent customer experience.

Pat Fry
Sutter Health President and CEO