Doctors earn high marks for excellence
Five physician organizations within Sutter Medical Network ranked high in the California Association of Physician Groups' 2012 Standards of Excellence Survey. The survey rated groups on measures such as quality of patient care, investment in technology and accountability. The association honored:
- Brown & Toland Physicians and Sutter Medical Foundation—rated Elite
- Sutter Pacific Medical Foundation—rated Exemplary
- Sutter East Bay Medical Foundation and Sutter Gould Medical Foundation—rated Commendable
The association also cited three of our clinical programs as Case Studies in Excellence: the Advanced Illness Management program, Brown & Toland Physicians' care-management system and our systemwide efforts working with doctors to make patient care more efficient, consistent and affordable.
Medical groups honored for quality and affordability
The Integrated Healthcare Association recognized these five Sutter-affiliated physician organizations in 2012 for improving the quality and affordability of their medical care:
- Brown & Toland Physicians
- Palo Alto Medical Foundation
- Sutter East Bay Medical Foundation
- Sutter Gould Medical Foundation
- Sutter Medical Group
In addition, Central Valley Medical Group was recognized for demonstrating the most quality improvement from 2010 to 2011.
Employees and volunteers rewarded for going the extra mile
Business Journal newspapers honored 11 employees and volunteers within Sutter Health as 2012 Health Care Heroes for their highly personalized approach to patient care. Among honorees were a manager who donated a kidney to a co-worker's spouse for transplant and a nationally known Sutter gastroenterologist who made time for house calls, sometimes traveling hundreds of miles to see patients.
Hospitals' key medical achievements recognized
The Joint Commission, a leading accrediting agency for health care organizations and programs nationwide, recognized seven Sutter Health hospitals as top performers in surgical care and treatment of heart conditions and pneumonia:
- Memorial Hospital Los Banos: pneumonia care
- Sutter Auburn Faith Hospital: pneumonia and surgical care
- Sutter Davis Hospital: pneumonia and surgical care
- Sutter Maternity & Surgery Center of Santa Cruz: surgical care
- Sutter Medical Center, Sacramento: heart attack, heart failure and pneumonia
- Sutter Medical Center of Santa Rosa: heart attack, heart failure, pneumonia and surgical care
- Sutter Tracy Community Hospital: pneumonia and surgical care
Preventive measures keep hospitalized patients healthier
Across our network, we continued to improve care quality for our most vulnerable hospitalized patients. Medical teams standardized practices to help prevent pressure ulcers—skin sores that can develop and worsen in seriously ill patients whose conditions keep them bedridden for long periods. Our multidisciplinary approach helped reduce the number of serious pressure ulcers in patients by more than 50 percent since 2010. The accomplishment earned Sutter Health's Teresa Wallace, director of Health Care Risk, a national Risk Innovator Award from Risk & Insurance magazine.
Santa Cruz hospital rewarded for excellence
Sutter Maternity & Surgery Center of Santa Cruz received a Clinical Excellence Award from VHA Inc., a national health care network. The award honored the hospital for meeting or exceeding national performance standards for clinical care and patient experience.
Hospitals hit the heights in annual safety survey
Thirteen hospitals within our network of care received the top A rating in a 2012 safety survey by The Leapfrog Group. Every year this national employer organization challenges health providers to make significant leaps in care safety and quality. Our network had more than twice the national average of hospitals achieving Leapfrog's A grade—65 percent vs. 30 percent.
Technology award puts Sutter hospitals near top nationally
The Healthcare Information and Management Systems Society honored Sutter-affiliated Memorial Medical Center, Memorial Hospital Los Banos and Sutter Tracy Community Hospital in 2012 for their new shared electronic health record system. The society tracks hospitals' efforts to install digital records systems. Receiving the award puts the three hospitals in the top 5 percent of hospitals nationwide for records technology achievement.
Website wins gold for best consumer content
For the fourth consecutive year, MyLifeStages, our women's health and wellness-focused website, received a gold in the eHealthcare Leadership Awards. This national honor shines a light on the site's many engaging features, including locally written articles, blogs from our network experts, event information and interactive tools. MyLifeStages has more than 35,000 members and receives 80,000 visits per month.
High standards in heart attack care recognized
Sutter-affiliated Memorial Medical Center in Modesto was one of 26 hospitals nationwide to receive a 2012 Gold Performance Achievement Award from the American College of Cardiology Foundation. The award recognizes commitment and success in implementing a higher standard of care for heart attack patients.
Government award recognizes transplant program
California Pacific Medical Center's liver transplant program earned a silver award from the U.S. Department of Health and Human Services for its post-transplant survival rates. The hospital's Davies campus received a bronze award for identifying potential organ donors and making timely referrals.
Specialized care for premature babies acknowledged
Improving care for our smallest and most fragile patients earned Sutter-affiliated Alta Bates Summit Medical Center the prestigious David Wirtschafter Award in Quality Improvement. Given by the California Perinatal Quality Care Collaborative, the award honored the hospital's neonatal intensive care unit for its specialized work with premature and congenitally ill infants. Alex Espinoza, M.D., unit medical director, was recognized for his leadership.
Hospital ranks in top 100 for well-rounded performance
Sutter Davis Hospital was named to the Thomson Reuters 2012 Top 100 Hospitals list. The annual study evaluates hospitals on overall performance, including patient care, operational efficiency and financial stability. Sutter Davis also made the Top 100 list in 2011 and 2007.
Home health affiliates among the Elite
Nine affiliates within our network of care were named among the top home health agencies nationwide. Each received a 2012 Top Agency award by HomeCare Elite. The agencies were evaluated on measures such as quality care, patient experience and financial performance.
Breast health center recognized for excellence
The Carol Ann Read Breast Health Center at Sutter-affiliated Alta Bates Summit Medical Center received a Breast Imaging Center of Excellence award from the American College of Radiology in 2012. The health center also earned three-year full accreditation from the National Accreditation Program for Breast Centers.
Mills-Peninsula sets gold standard for stroke care
Sutter-affiliated Mills-Peninsula Health Services in 2012 earned the Stroke Gold Plus award from the American Heart Association and American Stroke Association. The award recognizes hospitals that have reached the goal of treating stroke patients with 85 percent or higher compliance with the associations' standards of care.