Care for the Uninsured and Underinsured

At the heart of Sutter Health’s not-for-profit mission stands the belief that all people, regardless of their circumstances or means, deserve excellent medical care tailored to their unique needs. We live our mission daily as we care for some of the poorest communities in Northern California. In 2014, we provided nearly $1.8 million per week in charity care for people who lack insurance, and every year our hospitals care for more low-income patients insured under Medi-Cal in Northern California than any other health care provider.

Care uncompromised by Medi-Cal shortfall

Sutter Health hospitals serve more Northern California patients covered by Medi-Cal than any other provider. But because Medi-Cal covers only about 68 percent of our care costs, we received $535 million less in state Medi-Cal reimbursement in 2014 than we spent on services for these patients, who are among our communities’ most medically and financially vulnerable. Despite the reimbursement challenge, meeting the health care needs of our community members—such as Stockton’s Tiffany Butler, who receives Medi-Cal—remains at the heart of our not-for-profit mission.

Center lives on in partnership

In January 2014, our Sutter Tracy Community Hospital and a Tracy community organization celebrated their partnership with the unveiling of the newly renovated Tracy Family Resource Center, Healthy Connections. Sutter Health founded the center in 2006 to better connect area residents in need with vital services beyond medical care, such as housing, food and mental health care. In 2013, we transferred center operations to Community Partnership for Families of San Joaquin, an agency that shares our values and commitment to building healthier communities. The agency since expanded the center to include seven full-time staff members. We will continue our partnership by giving the center more than $2.2 million in support over five years. In 2014, Healthy Connections provided resources, referrals and other key services to 2,691 low-income, uninsured or homeless people in the Tracy area.

Homeless adults helped through program

Sutter Health invested $50,000 in 2014 to support an award-winning Sacramento program that helps chronically homeless adults struggling with alcohol addiction and mental health problems find treatment, counseling and a place to live. Participants receive temporary housing over a 90-day period and have the opportunity to obtain permanent housing at the end of it. Since 2006, the nationally recognized program has operated through a partnership of our Sutter Medical Center, Sacramento, and other community organizations.