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Quality Reports for Physician Organizations

The physician organizations of the Sutter Medical Network are committed to giving patients exceptional care where, when and how they want to receive it. This means caring for each person, not just the illness, and setting quality and patient satisfaction standards. Below you'll see how we're doing in comparison to state averages.


Clinical Care Ratings, Sutter Health-Affiliated Medical Groups

(2009 Measurement Year)

Physician Organization Clinical Care Ratings data sources:
http://www.opa.ca.gov/ (Link opens in a new window) (Commercial)
http://iha.ncqa.org/reportcard (Link opens in a new window) (Medicare)

The Physician Group Clinical Care Ratings shown in the Pay-for-Performance Report Card are 28 clinical measures taken from patient services data recorded by physician groups and health plans. These measures are based on the medical services provided to commercial and Medicare advantage HMO or Point of Service (POS) members, respectively, who received care from physician groups during 2009.

Commercial (19 measures)

  • Breast Cancer screening
    Sutter Health Avg. - 82%
    California Avg. - 72%
    90th Percentile State Performance - 84%
  • Evidence-based cervical cancer screening — appropriately screened
    Sutter Health Avg. - 41%
    California Avg. - 39%
    90th Percentile State Performance - 71%
  • Colorectal cancer screening
    Sutter Health Avg. - 67%
    California Avg. - 51%
    90th Percentile State Performance - 69%
  • Childhood immunizations: (MMR)
    Sutter Health Avg. - 89%
    California Avg. - 89%
    90th Percentile State Performance - 95%
  • Childhood immunizations: (VZV)
    Sutter Health Avg. - 91%
    California Avg. - 90%
    90th Percentile State Performance - 96%
  • Upper respiratory infection
    Sutter Health Avg. - 98%
    California Avg. - 90%
    90th Percentile State Performance - 98%
  • Testing for children with pharyngitis (sore throat)
    Sutter Health Avg. - 69%
    California Avg. - 56%
    90th Percentile State Performance - 92%
  • Testing for chlamydia
    Sutter Health Avg. - 54%
    California Avg. - 52%
    90th Percentile State Performance - 68%
  • Monitoring patients on persistent medications
    Sutter Health Avg. - 78%
    California Avg. - 77%
    90th Percentile State Performance - 85%
  • Avoidance of antibiotics for adults with acute bronchitis
    Sutter Health Avg. - 39%
    California Avg. - 39%
    90th Percentile State Performance - 63%
  • Imaging studies for low back pain
    Sutter Health Avg. - 83%
    California Avg. - 79%
    90th Percentile State Performance - 86%
  • Diabetes care: HbA1c screening
    Sutter Health Avg. - 88%
    California Avg. - 83%
    90th Percentile State Performance - 92%
  • Diabetes care: HbA1c control (< 8)
    Sutter Health Avg. - 67%
    California Avg. - 49%
    90th Percentile State Performance - 70%
  • Diabetes care: HbA1c good control (< 9)
    Sutter Health Avg. - 76%
    California Avg. - 58%
    90th Percentile State Performance - 80%
  • Diabetes care: LDL cholesterol screening
    Sutter Health Avg. - 84%
    California Avg. - 81%
    90th Percentile State Performance - 91%
  • Diabetes care: LDL cholesterol control (< 100)
    Sutter Health Avg. - 51%
    California Avg. - 41%
    90th Percentile State Performance - 62%
  • Diabetes care: nephropathy (kidney disease) monitoring
    Sutter Health Avg. - 80%
    California Avg. - 79%
    90th Percentile State Performance - 91%
  • Cholesterol management: LDL screening
    Sutter Health Avg. - 89%
    California Avg. - 87%
    90th Percentile State Performance - 96%
  • Cholesterol management: LDL control (< 100)
    Sutter Health Avg. - 67%
    California Avg. - 60%
    90th Percentile State Performance - 76%

Medicare (9 measures)

  • Breast Cancer screening
    Sutter Health Avg. - 84%
    California Avg. - 81%
    90th Percentile State Performance - 91%
  • Colorectal cancer screening
    Sutter Health Avg. - 72%
    California Avg. - 67%
    90th Percentile State Performance - 83%
  • Diabetes care: HbA1c screening
    Sutter Health Avg. - 93%
    California Avg. - 93%
    90th Percentile State Performance - 97%
  • Diabetes care: HbA1c good control (< 9)
    Sutter Health Avg. - 85%
    California Avg. - 81%
    90th Percentile State Performance - 92%
  • Diabetes care: LDL Screening
    Sutter Health Avg. - 91%
    California Avg. - 90%
    90th Percentile State Performance - 97%
  • Diabetes care: LDL Control (< 100)
    Sutter Health Avg. - 62%
    California Avg. - 62%
    90th Percentile State Performance - 79%
  • Diabetes care: nephropathy monitoring
    Sutter Health Avg. - 90%
    California Avg. - 91%
    90th Percentile State Performance - 98%
  • Cholesterol management: LDL screening
    Sutter Health Avg. - 88%
    California Avg. - 91%
    90th Percentile State Performance - 98%
  • Cholesterol management: LDL control (< 100)
    Sutter Health Avg. - 68%
    California Avg. - 69%
    90th Percentile State Performance - 82%

Patient Satisfaction Ratings, Sutter Health-Affiliated Physician Organizations

(2009 Measurement Year)

Physician Organization Patient Rating of Care Experience data source:
http://www.opa.ca.gov/ (Link opens in a new window)

Scores are based on commercial patient responses to the Patient Assessment Survey (PAS). Adult patients from more than 180 California medical groups and Independent Practice Associations (IPAs) responded to the survey. Patients are asked to rate the care and service provided by their doctors and other medical staff in the medical group during 2009.

  • Doctor-patient interaction composite
    Sutter Health Avg. - 91%
    California Avg. - 89%
    90th Percentile State Performance - 91%
  • Patient access to care composite
    Sutter Health Avg. - 79%
    California Avg. - 76%
    90th Percentile State Performance - 80%
  • Coordination of care composite
    Sutter Health Avg. - 80%
    California Avg. - 76%
    90th Percentile State Performance - 81%
  • Overall rating of health care
    Sutter Health Avg. - 87%
    California Avg. - 85%
    90th Percentile State Performance - 87%
  • Overall rating of PCP
    Sutter Health Avg. - 89%
    California Avg. - 88%
    90th Percentile State Performance - 90%
  • Overall rating of specialist
    Sutter Health Avg. - 88%
    California Avg. - 86%
    90th Percentile State Performance - 89%
  • Getting an appointment with a specialist
    Sutter Health Avg. - 77%
    California Avg. - 73%
    90th Percentile State Performance - 77%
  • Office staff composite
    Sutter Health Avg. - 88%
    California Avg. - 86%
    90th Percentile State Performance - 89%
  • Health promotion composite
    Sutter Health Avg. - 58%
    California Avg. - 57%
    90th Percentile State Performance - 60%

Key

The Sutter Health System Average (mean) is calculated by adding up all of the scores for a particular measure and then dividing by the number of groups.

Our goal is to perform among the top 10 percent of medical groups statewide.

  • Sutter Health Average
    California Statewide Average
    90th Percentile State Performance