Skip to Main Content

2010 Quality Achievements and Recognition

In 2010, our Sutter Health family of employees, physicians and volunteers continued to demonstrate our passion for delivering health care personalized to our patients' needs. Our commitment to quality and service means our patients receive the excellent medical care they deserve, leading to better treatment results and a better quality of life.

For the Record

Sutter Health joined a select group of organizations nationally to launch Care Everywhere, a new technology that enables medical teams from separate organizations to share a patient's medical records at the time he or she receives care. Through this technology, Sutter Health is now linked with UC Davis Health System, Stanford, and Santa Cruz County Health Services to share vital patient information.

Compassionate Care

Sutter Health's Advanced Illness Management (AIM) program received national recognition for its approach to better meeting patients' end-of-life care wishes, improving quality of life and easing the cost burden on patients, their families and the overall health care system.

Top Performers

The Integrated Healthcare Association honored several Sutter Medical Network physician organizations as Top Performers. Palo Alto Medical Foundation, Sutter West Medical Group and Sutter Medical Group were rated among the top 20 percent of physician organizations in California for quality care and patient satisfaction. Sutter Gould Medical Foundation was also recognized for showing the most significant improvement.

Marty Collins found health care with a personal touch at Sutter Health.

Raising the Bar on Infection Prevention

By adopting best practice safety standards, Sutter Health medical teams have saved 86 lives and prevented 569 cases of central line-associated blood stream (CLABSI) and ventilator-associated pneumonia infections since 2007. In addition, zero cases of CLABSI were reported in 18 of our affiliated hospitals from 2007 to 2010.

Early Detection Saves Lives

Targeted efforts to promote the early detection and treatment of sepsis—a serious bloodstream infection—has reduced sepsis-related deaths in our affiliated hospitals by 29 percent since 2008.

Investing in Lifesaving Care

We've made it a priority to reduce hospital-acquired infections such as central line infections, ventilator-associated pneumonia and sepsis. From 2007 to 2010, our patient safety efforts have prevented more than 500 infections and reduced care costs by nearly $43 million.

In 2010, the Gordon and Betty Moore Foundation invested an additional $3.6 million in Sutter Health to further our patient safety efforts for superior medical outcomes.

Quality Tops the CHARTs

Eleven Sutter Health-affiliated hospitals received a "Certificate of Excellence" from the California Hospital Assessment and Reporting Task Force (CHART). These hospitals were:

  • Eden Medical Center
  • Memorial Medical Center
  • Mills-Peninsula Health Services
  • Novato Community Hospital
  • Sutter Amador Hospital
  • Sutter Auburn Faith Hospital
  • Sutter Davis Hospital
  • Sutter Lakeside Hospital
  • Sutter Medical Center of Santa Rosa
  • Sutter Roseville Medical Center
  • Sutter Tracy Community Hospital

Leaping to the Top

Sutter-affiliated California Pacific Medical Center (Davies campus) and Mills-Peninsula Health Services ranked among the top hospitals in the nation for quality patient care. The rating came from The Leapfrog Group, a consortium of large employers that challenges health care providers to make significant "leaps" in health care safety, quality and customer value.

Top of the Class

Our hospitals continued to perform in or very near the top 10 percent nationally for key clinical measures set by the federal government.

Lowering the Pressure

Across our network, we have reduced the incidence of pressure ulcers (bed sores) in hospitalized patients by 86 percent since 2003.