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    Taleo Help Guide | General Profile (Resume)


    Leave Your Resume or Update Existing

    If you do not want to apply for a specific job at this time, you may leave your resume within our database. We refer to this as your General Profile.

    Follow these steps:

    1. Click the Access My General Profile link located on the right side below the Basic Search criteria

    2. Before logging into your account you will be asked to read our Privacy Agreement – If you do not accept to our Privacy Agreement you will not be allowed to proceed
      - If you have not registered an account with us before, please refer to the Register as a New User section of this guide for assistance

    3. Log into your account by entering your correct User Name and Password
      - If you have forgotten your User Name and/or Password, please refer to the Forgot User Name or Password section of this guide

    4. Click the Returning User Login button

    5. Ensure that all required fields (marked with a red * asterisk) are completed

    6. For Helpful Hints on each page of the General Profile, please refer to the Helpful Hints for General Profile section of this guide

    7. Keep in mind the following…
      - My References - Use the links located on the page to add or remove entries
      - My EEO – It is not mandatory that you disclose specific answers for the Equal Employment Opportunity (EEO) questions; however, if you do not wish to supply a specific answer, you must select ‘I do not wish to provide this information’

    8. When you reach Review & Send, ensure that your information is true and correct

    9. Click Send
    NOTE: You may click the Finish Later button and complete the General Profile or your Application at another time.
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    Attaching Files

    You can attach your resume or cover letter within your general profile or within a job specific application.

    Follow these steps:

    1. Log into your account
      - You may refer to the Logging In section of this guide for assistance

    2. Within the My Documents section of either your general profile or job application, click the Browse button

    3. Find the document you would like to attach and click Open
      - You will note that the document file path is now located in the box next to the Browse button
      - Please see ‘Attachment Requirements’ listed below before proceeding

    4. You may enter Comments About the File in the text space provided

    5. Click Attach

    6. Your attachment will be listed in the attachments table
      - You can view attachments after they are attached, but edits made to the document will not be saved.
    Attachment Requirements
    • Allowed a maximum of five (5) files (resume, cover letter, references, etc.) per account

    • Files may be updated a maximum of five (5) times in a rolling thirty (30) day period
      - If you need to make changes to a file that has already been updated five (5) times in a rolling thirty (30) day period, you may upload the same file under a different name

    • Files cannot exceed 100KB (kilobytes)
      - To minimize your files size, remove graphics and animations
    Overwrite Existing Attachments

    You may overwrite an existing attachment by replacing it with a new document with the same name. Overwriting documents can save space as you are only allowed a maximum of five (5) attachments.
    • The new file must have the same exact name as the file you would like to overwrite.
      - For example: TestCandidateResume2008.doc will not overwrite a document named Test_Candidate_Resume_2008.doc because the files names are not exactly the same (one includes under scores ( _ ) and one does not)

    • The system will ask you if you would like to overwrite the existing file, click Yes

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    Deleting Attached Files

    You are allowed to delete attachments either within your general profile or within a job application.

    Follow these steps:

    1. Log into your account
      - You may refer to the Logging In section of this guide for assistance

    2. Access the My Documents page within your general profile or job application

    3. Click Delete next to the attachment you wish you delete

    4. IMPORTANT: You must click Save and Continue all the way through to the end and click Send before your changes will be submitted to our database

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    Saving Your Work

    • Each page of the application or general profile must be completed within sixty (60) minutes
      - If you do not click Save and Continue at the top or bottom of each page within sixty (60) minutes, your information will not be saved and you may need to re-enter it

    • When entering your data for the first time, you can click Quit and your information will not be saved

    • You may also click Finish Later to save your information and you will be redirected to the My Submissions page
    NOTE: Your My Submissions tab, located within the My Job Folder Tab, will list any jobs you have applied to and submitted, as well as any applications that are currently in Draft form.

    Scenario #1 – Information is missing in my general profile after I have completed a job application
    • Your general profile will be automatically updated with the most complete application information entered

    • There are sections within the job application that you will need to complete each time you apply for a job (these sections are NOT saved within your general profile as they are specific to each job application)
    Scenario #2 – I have entered information that is no longer there
    • You may be attempting to log into an older account that does not contain your recent application information if you have multiple accounts in our database

    • You may request that your files be merged into one account. Contact the Sutter Health Help Desk at 1-888-888-6044 for assistance in retrieving the correct account information or for requests to have your multiple accounts merged

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    Helpful Hints for General Profile

    All fields marked with a red asterisk ( * ) are mandatory fields and they must be filled out before you will be allowed to proceed. Fields not marked with a red asterisk may be left blank. Make sure you read the instructions on each page before proceeding. Do not use the ‘Back’ button on your internet browser.

    My Information
    Place of Residence field – You will be asked to specify your Country, State/Province and Nearest Metropolitan Area for this section. There are three (3) separate drop down menus; please allow the system five (5) seconds after each entry to load the next drop down.

    Minimum Annual Salary field – Do not use the dollar symbol ($) when populating this field.

    My Interests
    There are three (3) pages contained within the My Interests section. Notice the page numbers on the left side of the Save and Continue button. Once you pass page 3, you will be directed to the My Experience page.

    Job Field section – You must select at least one value in this section even though there is no red asterisk ( * )

    In order to save a selection you must click the Add to List button.

    My Documents
    It is not mandatory that you copy and paste a resume or cover letter, but you may use this feature if you do not have documents to attach.

    My EEO Information
    It is not mandatory that you disclose specific answers for the Equal Employment Opportunity (EEO) questions; however, if you do not wish to supply a specific answer, you must select ‘I do not wish to provide this information’.

    Review & Send
    You must click the Send button in order to submit your profile to our database.
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    Difficulty Completing Required Fields

    If you receive a system prompt, indicating that you have not filled out all required fields marked with a red asterisk (*), please note the following:

    • Some questions have additional follow up questions assigned to them – allow the system five (5) seconds to refresh and show the additional questions

    • These questions will be marked with a caution sign symbol

    • You must have an answer other than ‘Not Specified’
      - ‘Not Specified’ is the system default and it is not an acceptable answer
    Examples of Mandatory Questions to watch out for:

    Place of Residence – My Information (Application and General Profile)
    • When you begin selecting for Place of Residence you will be asked to select from two additional drop down lists – allow the system five (5) seconds to refresh and show the additional drop down categories before you proceed

    • You must make a selection for each category: Country, State/Province and Region
    Source Type – My Information (Application Only)
    • When you select a ‘Source’ you will be asked to select from an additional drop down list – allow the system five (5) seconds to refresh and show the second and/or third drop down categories before you proceed

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