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Patietn Advocacy Contact Information

If you or your family have a question, concern or complaint about your stay, we suggest that you first discuss it with your nurse or nurse manager. If the issue remains unresolved, then call on the Patient Relations staff to help reach a resolution.

If you still don't have a satisfactory resolution, you may request a formal grievance review through Patient Relations. You can talk with a Patient Relations representative or file a complaint or grievance either during your stay or after your discharge.

Joint Commission

Local facility contact information

Joint Commission

At times, patients may wish to contact an outside agency instead of utilizing the hospital's grievance process. This is your right to do so. If your concerns cannot be resolved through the hospital, you are encouraged to contact the Joint Commission.

To report quality or safety concerns, contact:
Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
630-792-5000 or 800-994-6610
www.jcaho.org
Report a complaint to the Joint Commission Opens new window
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