Developing a health care intermediary-delivered intervention to promote an online health information resource: results from formative research

Li J, Quinn J, Rico CL, Noguera AC, Silbajoris C, Brown JD, McDuffee D., J Consum Health Internet. 2010;14(4):369-381., 2010 Nov 25

Investigators

Jiang Li, Ph.D., MPH, Assistant Scientist

Abstract

This study describes the development of a health care intermediary-delivered intervention to promote an existing state-based health information Web site (NC Health Info) originally designed by health science librarians.

Two focus groups and six key informant interviews were conducted with 17 health care intermediaries (HCIs) to: (1) identify key trends in HCIs' use of and attitudes toward online health information; (2) understand the barriers HCIs and their patients/clients face when using a health information Web site; and (3) design an intervention promoting the use of the online health information resource among HCIs and their patients/clients.

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