--- title: "Dr. Helen H. Bai | Head and Neck Doctor in Pleasanton, CA" description: "Dr. Helen H. Bai, M.D. practices Otolaryngology – Head and Neck Surgery in Pleasanton, CA and Fremont, CA. Accepting new patients." url: "https://www.sutterhealth.org/find-provider/dr-helen-h-bai-1046246863" --- 1. [Home](https://www.sutterhealth.org/) / 2. [Find a provider](https://www.sutterhealth.org/find-provider) / 3. Helen H. Bai, M.D. ![Helen H. Bai, M.D.](https://dyn.mktgcdn.com/p/pbED5ShcrEnyJIH2RMI40P-SHL0gt00kbec7v-ojG9k/fit=crop,gravity=auto,dpr=2,width=230,height=230) # Helen H. Bai, M.D. ## Otolaryngology – Head and Neck Surgery - Accepting new patients [4480 Willow RoadPleasanton, CA 94588](https://www.google.com/maps/dir/?api=1&destination=4480+Willow+Road+Pleasanton%2C+CA+94588+US) [+1 more location](https://www.sutterhealth.org/find-provider/dr-helen-h-bai-1046246863#provider-locations) ## Schedule appointment [510-498-2814](tel:+15104982814) Jump to: - [About](https://www.sutterhealth.org/find-provider/dr-helen-h-bai-1046246863#provider-about) - [Insurance](https://www.sutterhealth.org/find-provider/dr-helen-h-bai-1046246863#provider-health-plans) - [Locations](https://www.sutterhealth.org/find-provider/dr-helen-h-bai-1046246863#provider-locations) - [Services](https://www.sutterhealth.org/find-provider/dr-helen-h-bai-1046246863#provider-services) ## About Dr. Bai Languages English Gender Female ## Education and training **Medical school:** UC Davis Medical Center **Internship:** University of California San Francisco, Otolaryngology **Residency:** University of California San Francisco, Otolaryngology ## Board certifications - Otolaryngology – Head and Neck Surgery ## Affiliations ### Medical groups - Palo Alto Foundation Medical Group ## Accepted insurance Search plan or carrier name **Aetna (19 plans)** ### Aetna - Aetna Choice POS II - Aetna Select EPO - Aetna Select Open Access - Aetna Signature Administrators (ASA) - Aetna Student Health Program - Health Fund HMO (aka HMO/HRA) - Health Fund POS - HMO - HMO Deductible Plans - Managed Choice POS - National Advantage Plan (NAP) - Open Access Elect Choice EPO - Open Access Managed Choice POS - Open Choice PPO - Quality Point of Service (QPOS) - Stanford University Faculty & Staff (SUFS) - Copay Plan - Open Access Aetna Select - Stanford University Faculty & Staff (SUFS) ACA High Deductible Health Plan POS II (ACA HDHP-POS II) - Stanford University Faculty & Staff (SUFS) High Deductible Health Plan POS II (HDHP POS II) - Traditional Choice **Alignment (4 plans)** ### Alignment - Alignment Health Plan My Choice (Medicare Advantage PPO) - Alignment Health Sutter Advantage +More (Medicare Advantage HMO) - Retiree Options (Medicare Advantage HMO) - Retiree Options (Medicare Advantage PPO) **Anthem Blue Cross of California (21 plans)** ### Anthem Blue Cross of California - Advantage HMO - Advantage PPO (Tier 1) - Anthem Blue Cross HMO Saver Small Group Plan - Anthem Blue Cross HMO, also sometimes known as California Care or Rural Cal Care (includes CalPERS Traditional HMO) - Anthem Blue Cross HMO/POS (California Care Plus) - Anthem Blue Cross Individual and Family EPO Bronze/Silver/Gold/Platinum-Covered California (Pathway - EPO) - Anthem Blue Cross Individual HMO (also sometimes known as California Care) - Anthem Blue Cross Small Group HMO (also sometimes known as California Care) - Anthem Bronze, Silver, Gold, Platinum PPO (Prudent Buyer Plan) - Anthem High Performance Narrow Network - Anthem Medicare Preferred PPO Medicare Advantage Plans for Group Retirees - Behavioral Health Program - BlueCard - CareAdvocate PPO - Direct Access - Federal Employee Program (FEP) - PPO - GeoBlue - Indemnity - Managed Care Services - My Choice PPO - SmartSense **Blue Shield of California (24 plans)** ### Blue Shield of California - Active Choice PPO - Administrative Services Only (ASO) - Self-Funded PPO - Blue Shield $0 Cost Share PPO (IFP) - Blue Shield Access+ HMO CalPERS Limited Network - Blue Shield Access+ HMO Plan - Blue Shield Added Advantage POS (Point-Of-Service) Plan**Note:** - PPO Benefit Level - Blue Shield Bronze PPO (IFP & Small Group) - Blue Shield CalPERS EPO - Blue Shield CalPERS Medicare (PPO) Employer Group Medicare Advantage - Blue Shield Gold PPO (IFP & Small Group) - Blue Shield Life and Health Insurance Company - Blue Shield Medicare (PPO) Employer Group Medicare Advantage - Blue Shield Minimum Coverage PPO (IFP) - Blue Shield of California PPO/EPO (aka Full Network PPO/EPO) - Blue Shield Platinum PPO (IFP & Small Group) - Blue Shield Silver PPO (IFP & Small Group) - BlueCard Plan - Federal Employee Program - PPO**Note:** - FEP accesses Anthem Blue Cross for Hospital Providers - Indemnity - PERS Platinum PPO - Shared Advantage - PPO/EPO and Shared Advantage Plus - PPO/EPO (Full Network PPO) - UC Care PPO - University of California HealthSavings+ - Vital Shield 900 Plans Coverage can vary, so we suggest confirming with your health plan and provider’s office before your visit. ## Care locations [Pleasanton Care Complex](https://www.sutterhealth.org/find-location/facility/pleasanton-care-complex-2084149336) 4480 Willow Road Pleasanton, CA 94588 [Get directions](https://www.google.com/maps/dir/?api=1&destination=4480+Willow+Road+Pleasanton%2C+CA+94588+US) [510-498-2814](tel:+15104982814) 510-498-2175 Sunday Closed Monday 8:00 am - 5:00 pm Tuesday 8:00 am - 5:00 pm Wednesday 8:00 am - 5:00 pm Thursday 8:00 am - 5:00 pm Friday 8:00 am - 5:00 pm Saturday Closed **View additional hours** Sunday Closed Monday 8:00 am - 5:00 pm Tuesday 8:00 am - 5:00 pm Wednesday 8:00 am - 5:00 pm Thursday 8:00 am - 5:00 pm Friday 8:00 am - 5:00 pm Saturday Closed [Fremont Center](https://www.sutterhealth.org/find-location/facility/fremont-center-1043246895) 3200 Kearney Street Fremont, CA 94538 [Get directions](https://www.google.com/maps/dir/?api=1&destination=3200+Kearney+Street+Fremont%2C+CA+94538+US) [510-498-2178](tel:+15104982178) 510-498-2614 Sunday Closed Monday 8:00 am - 5:00 pm Tuesday 8:00 am - 5:00 pm Wednesday 8:00 am - 5:00 pm Thursday 8:00 am - 5:00 pm Friday 8:00 am - 5:00 pm Saturday Closed **View additional hours** Sunday Closed Monday 8:00 am - 5:00 pm Tuesday 8:00 am - 5:00 pm Wednesday 8:00 am - 5:00 pm Thursday 8:00 am - 5:00 pm Friday 8:00 am - 5:00 pm Saturday Closed ## Related services offered by Sutter - [Audiology](https://www.sutterhealth.org/services/audiology) - [Ear care](https://www.sutterhealth.org/services/ear-care) - [Ear, nose and throat](https://www.sutterhealth.org/services/ear-nose-and-throat) - [Facial nerve care](https://www.sutterhealth.org/services/facial-nerve-care) - [Head and neck cancer](https://www.sutterhealth.org/services/head-neck-cancer) - [Head and neck care](https://www.sutterhealth.org/services/head-and-neck-care) - [Head and neck oncologic surgery](https://www.sutterhealth.org/services/head-neck-oncologic-surgery) - [Nasal and sinus care](https://www.sutterhealth.org/services/nasal-and-sinus-care) - [Snoring and sleep apnea](https://www.sutterhealth.org/services/snoring-and-sleep-apnea) - [Throat care](https://www.sutterhealth.org/services/throat-care) ## Similar providers nearby [View all](https://www.sutterhealth.org/find-provider-results?facets=%5B%7B%22i%22%3A%22c_providerSpecialties.specialty.name%22%2C%22v%22%3A%5B%22Otolaryngology+%E2%80%93+Head+and+Neck+Surgery%22%5D%7D%5D&limit=10&staticFilters=%5B%7B%22displayName%22%3A%22Sutter+Health+provider%22%2C%22selected%22%3Atrue%2C%22filter%22%3A%7B%22kind%22%3A%22fieldValue%22%2C%22fieldId%22%3A%22c_providerIsSutterHealth%22%2C%22matcher%22%3A%22%24eq%22%2C%22value%22%3Atrue%7D%7D%2C%7B%22displayName%22%3A%22Near%3A+Pleasanton+Care+Complex%22%2C%22selected%22%3Atrue%2C%22filter%22%3A%7B%22kind%22%3A%22fieldValue%22%2C%22fieldId%22%3A%22c_offices.officeOrFacility.builtin.location%22%2C%22matcher%22%3A%22%24near%22%2C%22value%22%3A%7B%22lat%22%3A37.68777499999999%2C%22lng%22%3A-121.8994836%2C%22radius%22%3A16093%7D%7D%7D%5D&verticalKey=healthcare_professionals) - ![Jiahui Lin](https://dyn.mktgcdn.com/p/695nRb8ogbuOXNHF7th2zE248EAQYKkZza_qwuOcyjY/fit=crop,gravity=auto,dpr=2,width=230,height=230) ### [Jiahui Lin, M.D.](https://www.sutterhealth.org/find-provider/dr-jiahui-lin-1046248050) (276) 4480 Willow Road Pleasanton, CA 94588 [Get directions](https://www.google.com/maps/dir/?api=1&destination=4480+Willow+Road+Pleasanton%2C+CA+94588+US) \+ 1 location [925-875-6100](tel:+19258756100) #### Otolaryngology – Head and Neck Surgery - 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It is not intended as a recommendation, referral or endorsement of any particular provider. Physicians are not employees or agents of Sutter Health or its subsidiaries. The information is submitted by each doctor and we make no guarantee or warranty as to the accuracy of the information. You should verify the accuracy of the information directly with the provider's office._ _All doctors on this site are in the Sutter system. Doctors meeting your search criteria are presented in order of relevance based on search criteria, based on those providers with appointment availability._ [_Find out more about star ratings_](https://www.sutterhealth.org/star-ratings)_._ ```json {"@context":"https://schema.org","@type":"MedicalOrganization","name":"Sutter Health","@id":"https://www.sutterhealth.org/#medicalorganization","url":"https://www.sutterhealth.org","logo":"https://www.sutterhealth.org/static/images/sutter-health-logo.svg","address":{"@type":"PostalAddress","streetAddress":"2200 River Plaza Drive","addressLocality":"Sacramento","addressRegion":"CA","postalCode":"95833","addressCountry":"US"},"areaServed":{"@type":"AdministrativeArea","name":"California"},"sameAs":["https://www.facebook.com/SutterHealth","https://www.instagram.com/sutterhealth/","https://x.com/SutterHealth","https://www.youtube.com/sutterhealth","https://www.linkedin.com/company/sutter-health","https://en.wikipedia.org/wiki/Sutter_Health"]} ``` ```json {"@context":"https://schema.org","@type":"BreadcrumbList","@id":"https://www.sutterhealth.org/find-provider/dr-helen-h-bai-1046246863#breadcrumblist","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://www.sutterhealth.org/"},{"@type":"ListItem","position":2,"name":"Find a provider","item":"https://www.sutterhealth.org/find-provider"},{"@type":"ListItem","position":3,"name":"Helen H. 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