Assistance Available for Those Affected
Red Cross Fire Victim Assistance
If you are displaced or evacuated during the Northern California wildfires contact the Red Cross at (800) 733-2767.
Evacuations and Alerts
Evacuation Information
To view up-to-date fire information, including evacuations, visit Cal Fire.
Check the Red Cross site for shelter information as availability can change rapidly.
Air Quality
Get the latest air quality conditions for where you live. View current air quality conditions.
Closed Sutter Locations
Helpful Information
Coping With Poor Air Quality
As the fires in Northern California continue, the air quality is poor. When air pollution is bad, it can irritate your eyes, nose, and throat, cause shortness of breath, aggravate asthma and other respiratory conditions.
Sutter Health’s Chief Quality & Safety Officer William Isenberg, M.D., offers the following precautions during this time of smoky or poor air:
- Stay indoors, if possible.
- Use air conditioning, if available.
- Keep hydrated. Aim for drinking an 8-ounce glass of water, eight to 10 times per day.
- If you have asthma, emphysema, or other respiratory diseases, use your maintenance puffers/inhalers. In addition, carry your rescue puffer/inhaler with you if you leave your home.
Learn more about how air quality affects lung health in this time of COVID-19.
Frequently Asked Questions
What types of assistance is available to Sutter team members impacted by the wildfires?
Sutter team members may be eligible for several types of assistance and resources. Below please find contact information to access the appropriate resources.
Financial Assistance
- Emergency Financial Assistance – Sutter team members who are subject to mandatory evacuations or have otherwise experienced a devastating loss from the wildfires may be eligible for Emergency Financial Assistance from Sutter Health to help cover expenses related to emergency housing, food, clothing and other essentials. Apply online or call (855) 398-1631.
- Hardship PTO Cash-out – Please contact the Sutter Health Employee Line at (855) 398-1631 to request a hardship PTO cash-out.
- Sutter Health Philanthropic Disaster Relief Fund – In times of crisis, we are able to activate our Sutter Health Philanthropic Disaster Relief Fund, which is funded in part through the generosity of our teammates. To support teammates who have lost their homes or have been displaced by mandatory evacuations, you may donate to this fund online.
Additional Assistance
- EAP – We realize how disruptive and stressful disasters can be, and we encourage employees, foundation-affiliated physicians, APCs and medical staff members to use the Sutter Employee Assistance Program that provides free counseling services and referrals to local resources, such as emergency housing. You can reach Sutter EAP at (800) 477-2258.
- SHEMS Lodging Initiative – As a way to support our onsite front-line workforce members impacted by evacuations, Sutter Health is temporarily offering free lodging near our clinical sites to eligible employees and clinicians. Our SHEMS Lodging Initiative provides eligible workforce members with temporary lodging options offered by Airbnb, select hotel chains and Outdoorsy. This program temporarily provides free lodging for eligible workforce members who work at sites where patient care is delivered. You must complete the SHEMS Lodging Request Form before reserving lodging.
- Apply for an LOA – Please contact the Sutter Health Employee Line at (855) 398-1631.
- Prescriptions – SutterSelect members should go to their nearest pharmacy to obtain medication. If a SutterSelect member is unable to access or contact their local pharmacy, they should call another pharmacy in the same chain or Express Scripts at (877) 787-8660. Employees with insurance other than SutterSelect should call the pharmacy/PBM number on the back of their insurance card for further instructions. Employees with Workers’ Compensation Claims who are experiencing difficulty getting their prescriptions should contact their claims adjuster for assistance. If an employee doesn’t have the claim adjuster’s number, they should call Sutter Health Workers’ Compensation at (916) 561-6500.
- Important note for employees receiving Total Temporary Disability checks who have a change of address – Please contact Sutter Health Worker’s Compensation at (916) 561-6500 to provide an updated address or arrange for direct deposit.
- SutterSelect Member Disaster Relief Notification – SutterSelect has special information for members impacted by the wildfires. Learn how to access benefits (PDF) and get your questions answered.
- Disaster Relief Support from VSP and MetLife – Support
is available to you from Vision Service Plan (VSP) and MetLife if you have been impacted
by the recent West Coast wildfires. These benefits may be available to you and ARE
NOT contingent on you being enrolled in a Sutter-sponsored vision or legal plan or
not.