Employee Disaster Assistance
Emergency Resources For Employees
For additional information call the Sutter Health Employee Line at
(855) 398-1631.
Financial Assistance
Emergency Financial Assistance — Sutter employees who experienced a devastating loss from storm-related flooding are eligible to apply for Emergency Financial Assistance to help cover expenses for emergency housing, food, clothing and other essentials.
Disaster Recovery Pay — This program provides employees with up to 40 hours of pay (based on FTE status) when their Sutter worksite facility is closed due to mandatory evacuation.
Sutter Health Philanthropic Disaster Relief Fund — Financial support available in certain circumstances to supplement an approved Emergency Financial Assistance request to help employees recover from the impact of natural disasters.
Additional Assistance
Emergency Lodging — Emergency lodging is available for front-line employees who are displaced from their home due to a flood-related mandatory evacuation so they may continue to report to work and provide patient care at a Sutter facility. The maximum lodging allowance is one room for up to four nights (five days), not to exceed $200/day. These expenses must be approved in advance by the employee’s department manager and will be charged to the department through the expense reimbursement process.
Contact Sutter Health EAP at (800) 477-2258
Access free counseling services and referrals to local resources, such as childcare assistance.
Sutter Team Member Assistance
Additional information, including contact information, for different resources Sutter team members may be eligible for.
Financial Assistance
Please contact the Sutter Health Employee Line at (855) 398-1631 to request a hardship PTO cash-out.
In times of crisis, we are able to activate our Sutter Health Philanthropic Disaster Relief Fund, which is funded in part through the generosity of our teammates. More information and how to apply will be available soon. To support teammates who have lost their homes or have been displaced by mandatory evacuations, you may donate to this fund online.
Additional Assistance
We realize how disruptive and stressful disasters can be and encourage all employees, foundation-affiliated physicians, APCs, and medical staff members to take advantage of available support and resources during this time. Consider calling your Employee Assistance Program (EAP), which provides free sessions with a mental health professional and referrals to local resources, such as childcare assistance. To determine your eligibility, please call Sutter EAP at (800) 477-2258. For Utah-based employees of SCAH & SHSO/S3, please contact Intermountain EAP at (800) 832-7733.
Please contact the Sutter Health Employee Line at (855) 398-1631.
SutterSelect members should go to their nearest pharmacy to obtain medication. If a SutterSelect member is unable to access or contact their local pharmacy, they should call another pharmacy in the same chain or CVS Caremark at (844) 757-0410. SutterSelect members can also contact their MyQHealth Care Coordinators at (888) 552-1355 to assist with any benefit overrides required to process prescriptions. Employees with insurance other than SutterSelect should call the pharmacy/PBM number on the back of their insurance card for further instructions. Employees with Workers’ Compensation claims who are experiencing difficulty getting their prescriptions should contact their claims adjuster for assistance. If an employee doesn’t have the claim adjuster’s number, they should call Sutter Health Workers’ Compensation at (916) 561-6500.
Please contact Sutter Health Worker’s Compensation at (916) 561-6500 to provide an updated address or arrange for direct deposit.
SutterSelect has special information for members impacted by the wildfires. Learn how to access benefits (PDF) and get your questions answered.
Coping With Poor Air Quality
As the fires in Northern California continue, the air quality is poor. When air pollution is bad, it can irritate your eyes, nose, and throat, cause shortness of breath, aggravate asthma and other respiratory conditions.
Sutter Health’s Chief Quality & Safety Officer William Isenberg, M.D., offers the following precautions during this time of smoky or poor air:
- Stay indoors, if possible.
- Use air conditioning, if available.
- Keep hydrated. Aim for drinking an 8-ounce glass of water, eight to 10 times per day.
- If you have asthma, emphysema, or other respiratory diseases, use your maintenance puffers/inhalers. In addition, carry your rescue puffer/inhaler with you if you leave your home.