A Message to our Anthem Blue Cross Patients

Sutter Health and Anthem are currently in negotiations. The contract expired December 31, 2018. We are in the transition agreement phase.

We value the relationship our patients have across our integrated network of hospitals, physicians and other providers and want to help provide and coordinate their health care for years to come. It’s our goal to protect our patients’ access to the integrated Sutter Health network. It’s our goal to reach a timely agreement so we can continue to provide you high-quality, affordable health care.

We recognize that no one benefits from protracted negotiations. We have a strong desire to work collaboratively with Anthem to find creative solutions to any differences than may emerge in the best interest of the Northern California patients we both serve.

We recognize a timely agreement is in the best interest of our patients, employers, hospitals and clinicians. If you’ve been reassigned away from your Sutter doctor and have certain ongoing conditions, you or your child may qualify for continuity of care services with your Sutter Health doctor. If you want to continue seeing your Sutter Health doctor, please consider letting Anthem Blue Cross know by calling the customer service number on your identification card.

Sutter contracts with most other major insurance companies. You can find which plans we accept. Additionally, Sutter owns and operates its own health plan: Sutter Health Plus, an HMO health plan that gives employers a variety of affordable and comprehensive products. We also have 50/50 ownership in Sutter Health | Aetna, a new health care company that offers employers self-insured EPO and PPO products. You may want to talk with your broker to see if these options are right for you and your employees. Medi-Cal patients should call Anthem Blue Cross customer service for more information.