Request Proxy Access in My Health Online
Follow these steps if you have an MHO account.
- Sign in to your My Health Online account.
- Select Add Access for Parents and Caregivers from the main menu.
- Enter in the child's name and date of birth.
- Click Request Access.
Request Access Via Authorization Form
Submit a proxy access authorization form to request access to a minor’s records if:
- You’re the parent or guardian of a child who’s a Sutter patient but you don’t have your own My Health Online account.
- You don’t share the same home address as the child for whom you’re requesting proxy access.
Email the form to: MHOsupport@sutterhealth.org.
Mail the form to:
Patient Services Contact Center
Attn: My Health Online Proxy
P.O. Box 255386
Sacramento, CA 95865-5386
You’ll receive an access code and sign up instructions via email.
If you’re a stepparent, download this authorization form.
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