Video Visit How-To
After logging in, select "Schedule Video Visit" on the My Health Online mobile app. On the web, select "Make an Appointment" then click "Video Visit" and pick a time. Schedule a child video visit through Proxy Access.
Read the Conditions of Registration (PDF) and then login to My Health Online to select your appointment. Click "Begin Video Visit."
Life's Busy. We're Here for You.
We understand you're busy. That's why Sutter offers same-day video visits for common health issues. See how video visits can help you.
Assess Your Condition
Video Visits are not meant for emergencies. Call 911 or go to the nearest hospital emergency room if you have symptoms like sudden dizziness, numbness or paralysis, difficulty speaking or loss of consciousness, chest pain, shortness of breath, sweating, severe abdominal pain, seizures or any other urgent care need.
Video Visit Hours
Video visits are available daily from 8:00 am – 8:00 pm.
Holiday Hours: 8:00 am – 2:00 pm
Holidays Open: New Year's Day, Easter, Memorial Day, Fourth of July, Labor Day, Day After Thanksgiving, Christmas Eve, New Year's Eve
Closed: Thanksgiving and Christmas