Innovations in Digital Healthcare…and Beyond
It’s not just millennials who want digital-first healthcare. Surprisingly, most age groups are moving toward digital health – including baby boomers and beyond.
A national survey by the Pew Research Center found that 71 percent of individuals ages 50-64 seek healthcare information online. A different study by Accenture Research found that more than half of seniors say it is somewhat important or very important to be able to email with providers.
Reflecting these trends, Sutter Health is investing in innovative technologies and approaches to respond to patient needs, propelling advancements in virtual symptom checkers, video visits, provider-patient text messaging, smart tablets for parents to monitor their babies in the NICU and mobile health services.
One of Sutter’s most recent advancements, Tera Practice, weaves together the benefits of an integrated health network system with innovative technologies to better provide big-picture health results for patients.
The virtual-first model offers a dedicated overall care team including a primary care provider, a nurse and a health coach, with use of video, phone, email messages and in-person visits when needed. The idea behind it? Providing healthcare that encompasses total patient care and fits into a patient’s life, not the other way around.
“I believe that one of the most important aspects of excellent clinical care is listening to the patient,” said Yumi DiAngi Taylor, M.D., founder of Tera Practice. “Our Tera clinic creates an environment to do that. We see health as a journey and we offer support along the way.”
Breakthroughs are occurring across Sutter’s integrated network of physicians, hospitals and clinics, which coordinate care through innovative programs, research and technologies.
- Sutter was one of the first in California to pilot a Mobile Stroke Unit, which administers care more quickly, often the difference between life and death for stroke victims.
- Sutter invested $54 million in research last year to address a wide range of critical health concerns including stroke, breast cancer, diabetes, Alzheimer’s and dementia, cardiovascular diseases, liver and kidney transplants.
- Sutter’s specially designed Acute Care for the Elderly (ACE) hospital unit is helping prevent mental and physical decline in elderly patients, decreasing complications and hospital stays and improving mobility.
Integrated networks use the power of innovation and advancements systemwide. Patients benefit from breakthrough technologies, research and programs that are shared across the network.
“Sutter Health aims to revolutionize healthcare by making it simpler, engaging and more human,” said Chris Waugh, chief innovation officer at Sutter Health. “We care about people deeply, and we are here to help them heal. We are always listening, observing and are perpetually curious about people. That empathy fuels our not-for-profit work.”
Integrated health networks, through collaboration and research efforts, are uncovering best practices that prioritize patient experience and outcomes, while driving quality and cost savings. Health systems invested in innovation can continue to uncover better health outcomes for patients today and work toward cures for future generations.