State of Sutter: A look back at 2016
Take a look back at some key milestones in 2016 – a year where Sutter Health and Sutter’s Valley Area earned the distinguished honor of a top 5 large health system in the country from Truven Health Analytics™. The recognition acknowledges our network for achieving superior performance on five measures of care quality, patient satisfaction, cost per episode of illness and operational efficiency.
We took significant steps forward in expanding access to by improving how we deliver medical care and services throughout our communities.
- After much anticipation, we launched a new air-ground medical transport network serving the critically ill, injured and most fragile patients. In collaboration with California Shock Trauma Air Rescue (CALSTAR) and American Medical Response (AMR), our fleet of air and ground ambulances swiftly transfer patients in need to higher levels of care throughout Northern California.
- In addition, we opened three Sutter Walk-in Clinic locations in the greater Sacramento area. The walk-in clinics offer patients with quick, convenient healthcare for everyday illness and health needs.
Across our network, we continually explored new ways of enhancing quality of care and how we delivered that care.
- We became one of the first health systems in the country—and first in California—to offer hospitalized patients a needle-free blood draw. This innovative solution from Velano Vascular demonstrates our commitment to patient and practitioner-centered care.
- Additionally, two of our hospitals—Sutter Medical Center, Sacramento and Mills-Peninsula Health Services—were among the first in the country to offer patients with coronary artery disease a new treatment option. The Abbott Absorb advanced our cardiovascular services by offering a fully dissolving heart stent.
- To help clinicians cut back on the time they spend record keeping – and help keep the focus on patients’ needs – Sutter Health and four other major health care systems across the country provided funding to Augmedix, a startup that offers a Google Glass app. The “virtual scribe” app streams audio and visual information from the patient exam room directly to a medical transcriptionist who can instantly update the patient’s electronic health record.
As a not-for-profit organization we proudly support our communities. In 2016, we invested $957 million to provide community benefit to people across Northern California. These funds helped care for patients who couldn’t afford to pay, and to support programs that improve community health. Last year, we also donated more than $450,000 to help California wildfire relief; Oakland warehouse fire relief, food bank donations and veteran support services.
Our researchers partnered in new collaborative ways to investigate the underlying causes of diseases to help discover effective new ways to predict, prevent and treat them.
- We received a $1.2 million grant by California Initiative to Advance Precision Medicine to support patients with multiple scleroses and to help improve how we target and treat health matters across the state.
- In addition, we took a leading role in a pilot demonstration with Validic to determine how patient-generated health data can best be delivered to care teams and researchers to improve the care and outcomes.
As part of our commitment to community health and wellness outreach Sutter Health announced two partnership opportunities with professional sports teams in Northern California.
- We became the new, exclusive health care and official jersey partner of the San Jose Earthquakes pro soccer team. The wide-ranging partnership includes a joint commitment to expanding the MLS club’s Get Earthquakes Fit program.
- In addition, we became the preferred health care provider for the Oakland Athletics. Through this partnership, we join the A’s in promoting health and wellness initiatives, including a new youth wellness program.
Health Care Technology
Health data security and patient engagement are top priorities for our not-for-profit network, and our work in health IT plays a crucial role in giving our patients meaningful care experiences. Our work in this area helped earn us a recognition as one of 2016 Most Wired™ by the American Hospital Association’s Health Forum.
At Sutter Health we do everything with our patients’ best health in mind. Our dedication to quality and service means patients receive the exceptional, personalized medical care they deserve. Our quality achievements in 2016 demonstrate this commitment to excellence.
- Eleven Sutter Health hospitals—which have among the lowest cesarean section (C-section) rates in the state—earned an Honor Roll ranking by the California Health and Human Services Department for reducing cesarean births for first-time moms with low- risk pregnancies.
- Six Sutter Health’s physician organizations that participated in the CAPG Standards of Excellence Survey earned Elite status for patient care—the highest honor given by the trade group.
- Additionally, U.S. News & World Report named four Sutter Health hospitals among its Best Hospitals list. The annual rankings were based on facility reputation, mortality, patient safety and other factors, including nurse staffing and technology.
- The Leapfrog Group® named two Sutter Health hospitals campuses—California Pacific Medical Center and Sutter Maternity & Surgery Center of Santa Cruz—to its annual list of Top Hospitals. The distinction honors hospitals that demonstrate excellence in safety and quality. Less than three percent of all eligible hospitals receive this recognition.