--- title: "Enhanced New Patient Physical Appointment at Sutter Health" description: "An overview of Palo Alto Medical Foundation's care systems so you know your choices and how to access them." url: "https://www.sutterhealth.org/patient-resources/group-visit" --- 1. [Home](https://www.sutterhealth.org/) / 2. [Patient resources](https://www.sutterhealth.org/patient-resources) / 3. Enhanced New Patient Physical Appointment # Enhanced New Patient Physical Appointments **Section menu** - [Patient resources](https://www.sutterhealth.org/patient-resources "Patient resources") - [Billing and Insurance](https://www.sutterhealth.org/patient-resources/billing-and-insurance "Billing and Insurance") - [Bioethics Services](https://www.sutterhealth.org/patient-resources/bioethics-services "Bioethics Services") - [Bioethics Team](https://www.sutterhealth.org/patient-resources/bioethics-services/team "Bioethics Team") - [Pacific Employment Program](https://www.sutterhealth.org/patient-resources/pacific-employment-program "Pacific Employment Program") - [Sutter Care Management](https://www.sutterhealth.org/patient-resources/sutter-care-management "Sutter Care Management") - [Classes and Events](https://www.sutterhealth.org/patient-resources/classes-events "Classes and Events") - [Flu and COVID-19 Resources](https://www.sutterhealth.org/patient-resources/flu-and-covid-19-resources "Flu and COVID-19 Resources") - [Health Education Resource Centers](https://www.sutterhealth.org/patient-resources/health-education-resource-centers "Health Education Resource Centers") - [Language Assistance](https://www.sutterhealth.org/patient-resources/language-assistance "Language Assistance") - [My Health Online](https://www.sutterhealth.org/patient-resources/my-health-online "My Health Online") - [Help Center](https://www.sutterhealth.org/patient-resources/my-health-online/help-center "Help Center") - [Account and technical FAQs](https://www.sutterhealth.org/patient-resources/my-health-online/help-center/account-technical-questions "Account and technical FAQs") - [Billing and Insurance FAQs](https://www.sutterhealth.org/patient-resources/my-health-online/help-center/billing-and-insurance-questions "Billing and Insurance FAQs") - [Care and clinical FAQs](https://www.sutterhealth.org/patient-resources/my-health-online/help-center/care-and-clinical-questions "Care and clinical FAQs") - [Emmie - AI Assistant FAQs](https://www.sutterhealth.org/patient-resources/my-health-online/help-center/emmie-ai-assistant-questions "Emmie - AI Assistant FAQs") - [Sansum Patients FAQs](https://www.sutterhealth.org/patient-resources/my-health-online/help-center/sansum-patients "Sansum Patients FAQs") - [Video Visit FAQs](https://www.sutterhealth.org/patient-resources/my-health-online/help-center/video-visit-questions "Video Visit FAQs") - [Register for Delivery](https://www.sutterhealth.org/patient-resources/my-health-online/delivery-pre-register "Register for Delivery") - [How to enroll](https://www.sutterhealth.org/patient-resources/my-health-online/enroll "How to enroll") - [Proxy Access](https://www.sutterhealth.org/patient-resources/my-health-online/proxy-access "Proxy Access") - [My Health Online Teen Enrollment](https://www.sutterhealth.org/patient-resources/my-health-online/teen-enrollment "My Health Online Teen Enrollment") - [On-demand video visit waiting room](https://www.sutterhealth.org/patient-resources/my-health-online/odvv-waiting-room "On-demand video visit waiting room") - [Patient and Family Advisory Councils](https://www.sutterhealth.org/patient-resources/patient-advisory-council "Patient and Family Advisory Councils") - [Privacy](https://www.sutterhealth.org/patient-resources/privacy "Privacy") - [Notice of privacy practices](https://www.sutterhealth.org/patient-resources/privacy/hipaa-privacy "Notice of privacy practices") - [Patient rights and responsibilities](https://www.sutterhealth.org/patient-resources/privacy/patient-rights-and-responsibilities "Patient rights and responsibilities") - [Privacy policy](https://www.sutterhealth.org/patient-resources/privacy/privacy-policy "Privacy policy") - [Secure Health Information Exchange FAQs](https://www.sutterhealth.org/patient-resources/privacy/health-information-exchange "Secure Health Information Exchange FAQs") - [Terms of Use](https://www.sutterhealth.org/patient-resources/privacy/terms-of-use "Terms of Use") - [Records Planning](https://www.sutterhealth.org/patient-resources/records-planning "Records Planning") - [Advance Health Care Directive](https://www.sutterhealth.org/patient-resources/records-planning/advance-directive "Advance Health Care Directive") - [End of Life Option](https://www.sutterhealth.org/patient-resources/records-planning/end-of-life-option "End of Life Option") - [Request Medical Records](https://www.sutterhealth.org/patient-resources/records-planning/request-medical-records "Request Medical Records") - [Remington Lab](https://www.sutterhealth.org/patient-resources/remington-laboratory "Remington Lab") - [Clinician Information](https://www.sutterhealth.org/patient-resources/remington-laboratory/clinician-information "Clinician Information") - [FAQs](https://www.sutterhealth.org/patient-resources/remington-laboratory/frequently-asked-questions "FAQs") - [Patient Information](https://www.sutterhealth.org/patient-resources/remington-laboratory/patient-information "Patient Information") - [Remington Lab Tests Menu and Information](https://www.sutterhealth.org/patient-resources/remington-laboratory/serology-tests "Remington Lab Tests Menu and Information") - [Spiritual Care and Chaplaincy Services](https://www.sutterhealth.org/patient-resources/spiritual-care-and-chaplaincy-services "Spiritual Care and Chaplaincy Services") - [Patient resources](https://www.sutterhealth.org/patient-resources "Patient resources") - [Billing and Insurance](https://www.sutterhealth.org/patient-resources/billing-and-insurance "Billing and Insurance") - [Bioethics Services](https://www.sutterhealth.org/patient-resources/bioethics-services "Bioethics Services") - [Bioethics Team](https://www.sutterhealth.org/patient-resources/bioethics-services/team "Bioethics Team") - [Pacific Employment Program](https://www.sutterhealth.org/patient-resources/pacific-employment-program "Pacific Employment Program") - [Sutter Care Management](https://www.sutterhealth.org/patient-resources/sutter-care-management "Sutter Care Management") - [Classes and Events](https://www.sutterhealth.org/patient-resources/classes-events "Classes and Events") - [Flu and COVID-19 Resources](https://www.sutterhealth.org/patient-resources/flu-and-covid-19-resources "Flu and COVID-19 Resources") - [Health Education Resource Centers](https://www.sutterhealth.org/patient-resources/health-education-resource-centers "Health Education Resource Centers") - [Language Assistance](https://www.sutterhealth.org/patient-resources/language-assistance "Language Assistance") - [My Health Online](https://www.sutterhealth.org/patient-resources/my-health-online "My Health Online") - [Help Center](https://www.sutterhealth.org/patient-resources/my-health-online/help-center "Help Center") - [Account and technical FAQs](https://www.sutterhealth.org/patient-resources/my-health-online/help-center/account-technical-questions "Account and technical FAQs") - [Billing and Insurance FAQs](https://www.sutterhealth.org/patient-resources/my-health-online/help-center/billing-and-insurance-questions "Billing and Insurance FAQs") - [Care and clinical FAQs](https://www.sutterhealth.org/patient-resources/my-health-online/help-center/care-and-clinical-questions "Care and clinical FAQs") - [Emmie - AI Assistant FAQs](https://www.sutterhealth.org/patient-resources/my-health-online/help-center/emmie-ai-assistant-questions "Emmie - AI Assistant FAQs") - [Sansum Patients FAQs](https://www.sutterhealth.org/patient-resources/my-health-online/help-center/sansum-patients "Sansum Patients FAQs") - [Video Visit FAQs](https://www.sutterhealth.org/patient-resources/my-health-online/help-center/video-visit-questions "Video Visit FAQs") - [Register for Delivery](https://www.sutterhealth.org/patient-resources/my-health-online/delivery-pre-register "Register for Delivery") - [How to enroll](https://www.sutterhealth.org/patient-resources/my-health-online/enroll "How to enroll") - [Proxy Access](https://www.sutterhealth.org/patient-resources/my-health-online/proxy-access "Proxy Access") - [My Health Online Teen Enrollment](https://www.sutterhealth.org/patient-resources/my-health-online/teen-enrollment "My Health Online Teen Enrollment") - [On-demand video visit waiting room](https://www.sutterhealth.org/patient-resources/my-health-online/odvv-waiting-room "On-demand video visit waiting room") - [Patient and Family Advisory Councils](https://www.sutterhealth.org/patient-resources/patient-advisory-council "Patient and Family Advisory Councils") - [Privacy](https://www.sutterhealth.org/patient-resources/privacy "Privacy") - [Notice of privacy practices](https://www.sutterhealth.org/patient-resources/privacy/hipaa-privacy "Notice of privacy practices") - [Patient rights and responsibilities](https://www.sutterhealth.org/patient-resources/privacy/patient-rights-and-responsibilities "Patient rights and responsibilities") - [Privacy policy](https://www.sutterhealth.org/patient-resources/privacy/privacy-policy "Privacy policy") - [Secure Health Information Exchange FAQs](https://www.sutterhealth.org/patient-resources/privacy/health-information-exchange "Secure Health Information Exchange FAQs") - [Terms of Use](https://www.sutterhealth.org/patient-resources/privacy/terms-of-use "Terms of Use") - [Records Planning](https://www.sutterhealth.org/patient-resources/records-planning "Records Planning") - [Advance Health Care Directive](https://www.sutterhealth.org/patient-resources/records-planning/advance-directive "Advance Health Care Directive") - [End of Life Option](https://www.sutterhealth.org/patient-resources/records-planning/end-of-life-option "End of Life Option") - [Request Medical Records](https://www.sutterhealth.org/patient-resources/records-planning/request-medical-records "Request Medical Records") - [Remington Lab](https://www.sutterhealth.org/patient-resources/remington-laboratory "Remington Lab") - [Clinician Information](https://www.sutterhealth.org/patient-resources/remington-laboratory/clinician-information "Clinician Information") - [FAQs](https://www.sutterhealth.org/patient-resources/remington-laboratory/frequently-asked-questions "FAQs") - [Patient Information](https://www.sutterhealth.org/patient-resources/remington-laboratory/patient-information "Patient Information") - [Remington Lab Tests Menu and Information](https://www.sutterhealth.org/patient-resources/remington-laboratory/serology-tests "Remington Lab Tests Menu and Information") - [Spiritual Care and Chaplaincy Services](https://www.sutterhealth.org/patient-resources/spiritual-care-and-chaplaincy-services "Spiritual Care and Chaplaincy Services") Are you a new patient to Palo Alto Medical Foundation and between the ages of 18 and 49? If you answered yes, we invite you to book your physical exam as an enhanced new patient physical appointment. This type of visit offers two enhancements: 1. A welcome session to orient you to PAMF’s care system and your care team. 2. Tablet-based technology to collect your clinical information. These services are offered at no extra charge. ## Book an Appointment Slots are limited, book your appointment today. [Book an Appointment](https://myhealthonline.sutterhealth.org/mho/OpenScheduling/standalone?id=20124264&vt=15400061&physId=&isFacility=1&extName=New%20Patient%20Welcome%20Team&attachQS=true) ## Frequently Asked Questions **How long is the enhanced new patient physical appointment?** 75 minutes, inclusive of the welcome session and tablet completion time. **What happens at the welcome session?** You’ll receive an overview of PAMF’s care systems so you know your choices and how to access them. You will meet in person with various members of your doctor-led care teams to learn their roles and how they work together to support your needs. **What happens at the welcome session?** We will greet you and a maximum of three other patients in our welcome lounge. After the session, we will escort you to a private exam room for the rest of your visit. **What types of questions will be asked on the tablet?** Your medical history, family history and social habits. **Will all paper processes be eliminated?** No. A few paper forms still require your actual signature. We’ll get those at the registration desk when you arrive. **How will this visit be billed?** This is billed as a new patient physical exam, also known as a new patient preventive exam. **This is a preventive visit. Can I bring up other medical issues?** We recommend scheduling a separate appointment if you have new or changing medical problems that may need thorough evaluation. Stable but chronic conditions will be reviewed as part of your medical history. **Can you refill my medications at this visit?**  Yes, unless the medication treats a complex or changing condition. In that case, you might first need an additional evaluation at a separate visit. **Will I receive vaccines or lab tests?** That depends on your health history. If you need either, we can provide them at the end of your visit. **How much will this cost?** The enhanced new patient physical costs the same as a standard new patient physical exam. 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