ServiceNow Third-Party Portal Access Process
Sutter Health’s ServiceNow Third-Party Portal is used by our Third-Party Contacts to respond to requests for information during Privacy and Information Security Risk Assessment activities. Third-Party Contacts identified during the risk assessment process will receive emailed instructions on how to access the ServiceNow Third-Party Portal.
The Privacy and Information Security Risk Assessment Process
What is ServiceNow’s role in supporting Sutter Health’s Risk Assessment Process?
Sutter Health uses ServiceNow’s Third-Party Risk Management application to manage its Governance, Risk and Compliance (GRC) program.
When implementing Products (hardware), Services (consulting), or Applications (software) that our care providers or professionals interact with, and specifically those which Create, Receive, Maintain, or Transmit Sutter Health Protected data (such as Protected Health Information or other sensitive company data), those must have a Privacy and Information Security Risk Assessment performed.
If you are a Third-Party Technical Contact, and have questions about Sutter Health’s risk assessment process, please contact your Sutter Health Business Requester to verify that a Risk Assessment has been requested and assigned.
ServiceNow Third-Party Portal Information
How do I learn more about ServiceNow?
Please contact your Sutter Health Business Requester contact or send an email to PSRAHelp@sutterhealth.org. Please include appropriate background information and cc: any Sutter Health contacts.