--- title: "Care mgmt implementation: AHRQ research analysis. | Sutter Health" description: "Successful care mgmt. (CM) implementation was characterized by resource availability, identifying as well as training employees, and embedding CM in practices." url: "https://www.sutterhealth.org/research/publications/care-mgmt-implementation-ahrq-research-1055312536" --- 1. [Home](https://www.sutterhealth.org/) / 2. [Research](https://www.sutterhealth.org/research) / 3. [Research publications](https://www.sutterhealth.org/research/publications) / 4. Care mgmt implementation: AHRQ research analysis. # Implementation of care management: an analysis of recent AHRQ research. Tomoaia-Cotisel A, Farrell TW, Solberg LI, Berry CA, Calman NS, Cronholm PF, Donahue KE, Driscoll DL, Hauser D, McAllister JW, Mehta SN, Reid RJ, Tai-Seale M, Wise CG, Fetters MD, Holtrop JS, Rodriguez HP, Brunker CP, McGinley EL, Day RL, Scammon DL, Harrison MI, Genevro JL, Gabbay RA, & Magill MK. _Med Care Res Rev. 2016 Oct 20. pii: 1077558716673459. \[Epub ahead of print\]_ 2016-10-20 ## Abstract Care management (CM) is a promising team-based, patient-centered approach "designed to assist patients and their support systems in managing medical conditions more effectively." As little is known about its implementation, this article describes CM implementation and associated lessons from 12 Agency for Healthcare Research and Quality-sponsored projects. Two rounds of data collection resulted in project-specific narratives that were analyzed using an iterative approach analogous to framework analysis. Informants also participated as coauthors. Variation emerged across practices and over time regarding CM services provided, personnel delivering these services, target populations, and setting(s). Successful implementation was characterized by resource availability (both monetary and nonmonetary), identifying as well as training employees with the right technical expertise and interpersonal skills, and embedding CM within practices. Our findings facilitate future context-specific implementation of CM within medical homes. They also inform the development of medical home recognition programs that anticipate and allow for contextual variation. [PubMed abstract](https://www.ncbi.nlm.nih.gov/pubmed/27789628) ## Research topics - [Health Services](https://www.sutterhealth.org/research-search-results?query=%22%5C%22Health+Services%5C%22%22) ## Related publications [View all publications](https://www.sutterhealth.org/research-search-results?verticalKey=research_publication) - Publication ### [Overcoming challenges to adoption of shared medical appointments.](https://www.sutterhealth.org/research/publications/challenges-to-adoption-of-shared-medical-appts-1055312762) McCuistion MH, Stults CD, Dohan D, Frosch DL, Hung DY, Tai-Seale M. Popul Health Manag. 17(2):100-5. doi: 10.1089/pop.2013.0035. Epub 2013 Oct 24. 2014 Apr 01 - Publication ### [Framework for research on implementation of process redesigns.](https://www.sutterhealth.org/research/publications/framework-research-on-implementation-of-process-redesign-1055312348) Ashok M, Hung D, Rojas-Smith L, Halpern MT, Harrison M. Qual Manag Health Care. 27(1):17-23. doi: 10.1097/QMH.0000000000000158. 2018 Jan 01 - Publication ### [Effect of organizational culture on patient access, care continuity, and experience of primary care.](https://www.sutterhealth.org/research/publications/organizational-culture-pt-access-care-continuity-1055312407) Hung D, Chung S, Martinez M, Tai-Seale M. J Ambul Care Manage. 39(3):242-52. doi: 10.1097/JAC.0000000000000116. 2016 Jul 01 - Publication ### [First Look - Stanford Medicine X PCORI Panel.](https://www.sutterhealth.org/research/publications/first-look-stanford-medicine-x-pcori-panel-1055312772) Tai-Seale M. YouTube video. 2013 Sep 27 - Publication ### [Physician engagement with metrics in Lean primary care transformation.](https://www.sutterhealth.org/research/publications/physician-engagement-lean-primary-care-transformation-1055312390) Gray CP, Yakir M, Hung DY. Qual Manag Health Care. 27(3):117-122. doi: 10.1097/QMH.0000000000000182. 2018 Jul 01 [View all publications](https://www.sutterhealth.org/research-search-results?verticalKey=research_publication) ```json {"@context":"https://schema.org","@type":"MedicalOrganization","name":"Sutter Health","@id":"https://www.sutterhealth.org/#medicalorganization","url":"https://www.sutterhealth.org","logo":"https://www.sutterhealth.org/static/images/sutter-health-logo.svg","address":{"@type":"PostalAddress","streetAddress":"2200 River Plaza Drive","addressLocality":"Sacramento","addressRegion":"CA","postalCode":"95833","addressCountry":"US"},"areaServed":{"@type":"AdministrativeArea","name":"California"},"sameAs":["https://www.facebook.com/SutterHealth","https://www.instagram.com/sutterhealth/","https://x.com/SutterHealth","https://www.youtube.com/sutterhealth","https://www.linkedin.com/company/sutter-health","https://en.wikipedia.org/wiki/Sutter_Health"]} ``` ```json {"@context":"https://schema.org","@type":"BreadcrumbList","@id":"https://www.sutterhealth.org/research/publications/care-mgmt-implementation-ahrq-research-1055312536#breadcrumblist","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://www.sutterhealth.org/"},{"@type":"ListItem","position":2,"name":"Research","item":"https://www.sutterhealth.org/research"},{"@type":"ListItem","position":3,"name":"Research publications","item":"https://www.sutterhealth.org/research/publications"},{"@type":"ListItem","position":4,"name":"Care mgmt implementation: AHRQ research analysis."}]} ``` ```json {"@context":"https://schema.org","@type":"MedicalScholarlyArticle","@id":"https://www.sutterhealth.org/research/publications/care-mgmt-implementation-ahrq-research-1055312536#medicalscholarlyarticle","name":"Implementation of care management: an analysis of recent AHRQ research.","headline":"Care mgmt implementation: AHRQ research analysis.","abstract":"Care management (CM) is a promising team-based, patient-centered approach \"designed to assist patients and their support systems in managing medical conditions more effectively.\" As little is known about its implementation, this article describes CM implementation and associated lessons from 12 Agency for Healthcare Research and Quality-sponsored projects. 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