--- title: "Promote pt-family partnerships in ambulatory care. | Sutter Health" description: "This paper describes emergent mechanisms and processes that ambulatory care practices use to partner with patients and families in QI including outcomes, facilitators, and challenges." url: "https://www.sutterhealth.org/research/publications/promote-pt-fam-partnership-ambulatory-care-1055312478" --- 1. [Home](https://www.sutterhealth.org/) / 2. [Research](https://www.sutterhealth.org/research) / 3. [Research publications](https://www.sutterhealth.org/research/publications) / 4. Promote pt-family partnerships in ambulatory care. # Promoting patient and family partnerships in ambulatory care improvement: a narrative review and focus group findings. Johnson KE, Mroz TM, Abraham M, Figueroa Gray M, Minniti M, Nickel W, Reid R, Sweeney J, Frosch DL, Ness DL, & Hsu C. _Adv Ther. Epub ahead of print\]_ 2016-06-28 ## Abstract INTRODUCTION: Ambulatory practices that actively partner with patients and families in quality improvement (QI) report benefits such as better patient/family interactions with physicians and staff, and patient empowerment. However, creating effective patient/family partnerships for ambulatory care improvement is not yet routine. The objective of this paper is to provide practices with concrete evidence about meaningfully involving patients and families in QI activities. METHODS: Review of literature published from 2000-2015 and a focus group conducted in 2014 with practice advisors. RESULTS: Thirty articles discussed 26 studies or examples of patient/family partnerships in ambulatory care QI. Patient and family partnership mechanisms included QI committees and advisory councils. Facilitators included process transparency, mechanisms for acting on patient/family input, and compensation. Challenges for practices included uncertainty about how best to involve patients and families in QI. Several studies found that patient/family partnership was a catalyst for improvement and reported that partnerships resulted in process improvements. Focus group results were concordant. CONCLUSION: This paper describes emergent mechanisms and processes that ambulatory care practices use to partner with patients and families in QI including outcomes, facilitators, and challenges. [PubMed abstract](http://www.ncbi.nlm.nih.gov/pubmed/27352378) ## Research topics - [Health Services](https://www.sutterhealth.org/research-search-results?query=%22%5C%22Health+Services%5C%22%22) ## Related publications [View all publications](https://www.sutterhealth.org/research-search-results?verticalKey=research_publication) - Publication ### [Sustainment of Lean redesigns for primary care teams.](https://www.sutterhealth.org/research/publications/sustaining-lean-redesigns-in-primary-care-1055312397) Hung DY, Gray CP, Truong QA, Harrison MI. Qual Manag Health Care. 28(1):15-24. doi: 10.1097/QMH.0000000000000200. 2019 Jan 01 - Publication ### [Actions and processes that patients, family members, and physicians associate with patient- and family-centered care.](https://www.sutterhealth.org/research/publications/pt-and-family-centered-care-actions-and-processes-1055312507) Hsu C, Gray MF, Murray L, Abraham M, Nickel W, Sweeney JM, Frosch DL, Mroz TM, Ehrlich K, Johnson B, Reid RJ. BMC Fam Pract. 20(1):35. doi: 10.1186/s12875-019-0918-7. 2019 Feb 25 - Publication ### [Contextual conditions and performance improvement in primary care.](https://www.sutterhealth.org/research/publications/context-for-performance-improvement-in-primary-care-1055312436) Hung DY, Harrison MI, Liang SY, Truong QA. Qual Manag Health Care. 28(2):70-77. doi: 10.1097/QMH.0000000000000198. 2019 Apr 01 - Publication ### [Shared decision-making for syncope in the emergency department: a randomized controlled feasibility trial.](https://www.sutterhealth.org/research/publications/shared-decision-making-for-syncope-in-er-1055312729) Probst MA, Lin MP, Sze J, Hess EP, Breslin M, Frosch DL, Sun BC, Langan MN, Thiruganasambandamoorthy V, Richardson LD. 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YouTube video. 2013 Sep 27 [View all publications](https://www.sutterhealth.org/research-search-results?verticalKey=research_publication) ```json {"@context":"https://schema.org","@type":"MedicalOrganization","name":"Sutter Health","@id":"https://www.sutterhealth.org/#medicalorganization","url":"https://www.sutterhealth.org","logo":"https://www.sutterhealth.org/static/images/sutter-health-logo.svg","address":{"@type":"PostalAddress","streetAddress":"2200 River Plaza Drive","addressLocality":"Sacramento","addressRegion":"CA","postalCode":"95833","addressCountry":"US"},"areaServed":{"@type":"AdministrativeArea","name":"California"},"sameAs":["https://www.facebook.com/SutterHealth","https://www.instagram.com/sutterhealth/","https://x.com/SutterHealth","https://www.youtube.com/sutterhealth","https://www.linkedin.com/company/sutter-health","https://en.wikipedia.org/wiki/Sutter_Health"]} ``` ```json {"@context":"https://schema.org","@type":"BreadcrumbList","@id":"https://www.sutterhealth.org/research/publications/promote-pt-fam-partnership-ambulatory-care-1055312478#breadcrumblist","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://www.sutterhealth.org/"},{"@type":"ListItem","position":2,"name":"Research","item":"https://www.sutterhealth.org/research"},{"@type":"ListItem","position":3,"name":"Research publications","item":"https://www.sutterhealth.org/research/publications"},{"@type":"ListItem","position":4,"name":"Promote pt-family partnerships in ambulatory care."}]} ``` ```json {"@context":"https://schema.org","@type":"MedicalScholarlyArticle","@id":"https://www.sutterhealth.org/research/publications/promote-pt-fam-partnership-ambulatory-care-1055312478#medicalscholarlyarticle","name":"Promoting patient and family partnerships in ambulatory care improvement: a narrative review and focus group findings.","headline":"Promote pt-family partnerships in ambulatory care.","abstract":"INTRODUCTION: Ambulatory practices that actively partner with patients and families in quality improvement (QI) report benefits such as better patient/family interactions with physicians and staff, and patient empowerment. However, creating effective patient/family partnerships for ambulatory care improvement is not yet routine. The objective of this paper is to provide practices with concrete evidence about meaningfully involving patients and families in QI activities. METHODS: Review of literature published from 2000-2015 and a focus group conducted in 2014 with practice advisors. RESULTS: Thirty articles discussed 26 studies or examples of patient/family partnerships in ambulatory care QI. Patient and family partnership mechanisms included QI committees and advisory councils. Facilitators included process transparency, mechanisms for acting on patient/family input, and compensation. Challenges for practices included uncertainty about how best to involve patients and families in QI. Several studies found that patient/family partnership was a catalyst for improvement and reported that partnerships resulted in process improvements. Focus group results were concordant. 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