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A New Path Forward

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Scouts Banner

A New Path Forward

GET STARTED
The first program co-designed with young people and clinical experts to offer personalized support in managing anxiety and/or depression.
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Scout by Sutter Health is a non-clinical, virtually-delivered 12-week program that helps young people ages 12-26 build resilience and self-manage their mental health. Scout participants are connected to non-clinical guides who deliver personalized, evidence-based educational content in a web-friendly format via text.

Scout is also available for caregivers. Caregivers receive information and tools designed to help them understand, support, and connect with their loved ones.
Young People YOUNG PEOPLE
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Care Givers CAREGIVERS
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Healthcare Providers HEALTHCARE PROVIDERS
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Employers EMPLOYERS
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Young People

Experiencing anxiety and/or depression can be tough, and sometimes we could all use a little extra support. Scout will offer information, tips, and activities to help you develop skills to build resilience and self-manage your mental health.

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Here's How it works:

  1. When you join Scout, you are connected to a personal guide who is ready to support you over text and/or phone calls over the course of 12 weeks.
  2. Respond to weekly check-ins to share how you’re feeling. Based on your answers, Scout will send you tips, activities, and educational materials to support you.
  3. In addition to personalized responses, Scout also sends materials on topics like medication, mindfulness, sleep, nutrition, worry, communicating with friends and family, and more to help you better understand your condition and take steps towards self-management.
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Caregivers

If you care for a teen or young adult living with depression or anxiety, you know how difficult it can be—am I doing enough? What’s going on with them? Is this my fault? It’s natural to feel this way. Scout is here for caregivers too. You will receive weekly caregiver content to build knowledge and skills that help you provide the support your loved one needs (and hopefully give you a boost when you need one, too!).

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Here's How it works:

  1. When you and/or your loved one join Scout, you are connected to a personal guide who is ready to support you over text and/or phone calls over the course of 12 weeks.
  2. Your loved one will respond to weekly check-ins to share how they’re feeling. Based on those answers, Scout will send tips, activities, and educational materials.
  3. In addition to personalized responses, Scout also sends materials to both you and your loved one on topics like medication, mindfulness, sleep, nutrition, worry, communication, and more.
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Healthcare Providers

With or without a formal diagnosis, anxiety and/or depression can leave a young person and their caregiver feeling confused, frustrated, and overwhelmed. As they navigate the path forward, formal clinical care with a therapist or doctor is critical for some, but many young people can benefit from additional support as well.
Scout was co-designed with clinical experts and young people to build self-management skills and everyday resilience by providing tools, activities, and resources for participants. Here’s how it works:

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Here's How it works:

  1. After enrollment, the young person receives an introduction text or phone call from a live, non-clinical guide
  2. Weekly symptom screeners help personalize content and activities across important themes like sleep, nutrition, physical activity, and more
  3. Standard modules of educational content and activities provide key information on topics like medication, mood, mindfulness, and symptom management
  4. Regular engagement with the platform via text and phone call helps the youth build healthy routines and proactively manage their condition

We are making Scout by Sutter Health available for partnerships with health systems and providers.

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Employers

Employees and their dependents can struggle with anxiety, stress and depression. Scout by Sutter Health creates a path forward by building self-management skills for employees and their dependents. Employers can offer Scout to their employees and dependents without a referral, and participants can join through a personalized short-code.

Employer partnerships are managed by a dedicated partnership team. Partners receive support with communication assets, quarterly data summaries and service design to create integrated behavioral health experiences for employees and their dependents.

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Here's How it works:

  1. Employees and/or dependents sign on using a dedicated text code. After enrollment, participants receive an introduction text or phone call from a live, non-clinical guide
  2. For young people, weekly symptom screeners help personalize content and activities across important themes like sleep, nutrition, physical activity, and more
  3. For caregivers and young people, standard modules of educational content and activities provide key information on topics like medication, mood, mindfulness, and symptoms management
  4. Regular engagement with the platform via text and phone call helps the participants build healthy routines and proactively manage their everyday resilience.

Community Partners

Scout by Sutter Health is available for public, nonprofit, community and educational partners. To learn more about partnership opportunities click below.

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Frequently Asked Questions
No, Scout is not intended to replace your regular healthcare or mental healthcare. Though the materials and activities on Scout have been clinically validated by Sutter Health network medical professionals, the program has been designed to support you in a non-clinical way by providing information and activities that can help you build skills to self-manage your mental health in your everyday life.

Please note that you may participate in the Scout program whether you are currently engaged with a medical provider, taking medications or doing neither of those things. Scout is here to support you wherever you are in your journey.
The Scout program is designed to support you over the course of 12 weeks. We encourage your participation throughout this time and encourage you to continue to use its tools in the long term!
Youth and caregivers are connected to non-clinical navigators called "Scout guides." These individuals work with our partner Docent Health to help create a warm, friendly and personable experience on Scout. The guides are non-clinical and are not meant to replace the care of a formal clinician or provider, but are there to support you while on Scout.
No, Scout is not an app. Scout is a virtual platform that is driven through text messages and web content. Every week, you will receive check-ins from your guide, personalized content and activities that you can complete directly from your device.
Yes! Scout is also available for caregivers. Caregivers may receive information and tools designed to help them understand, support and connect with their loved ones. Caregivers can join whether or not they have a loved one enrolled in the program.
None! The youth and caregiver profiles are completely separate to allow for full ownership of the experience. This means that caregivers will not be able to see answers provided by youth, unless the loved one shares directly with them. The reverse is also true. All caregiver content and conversations are kept confidential and are not shared with youth.