Welcome to the Paul May and Frank Stein Interventional Endoscopy Center. We look forward to your visit with us. Please take a few moments to review the following instructions, which will help you prepare for your appointment. If you have questions, please call (415) 600-1151.
Review and Complete Forms
Once you make an appointment, you’ll receive a packet of materials in the mail. On the form titled "Patient Questionnaire" do not forget to list the name, address, telephone and fax number of your referring physician and primary care physician, who each will need a copy of your procedure report. Bring all the completed forms with you to your appointment. Please fill out all forms accurately and completely. These will assist us in your care and expedite your waiting time with us.
Pre-Register With CPMC
If you have not received a call from the CPMC Pre-Registration Department one week prior to your appointment, please contact them at 1-855-398-1637. They are available Monday through Friday from 8 a.m. to 5 p.m. Please tell them you have a procedure scheduled with interventional endoscopy.
Registration is a two-step process. You will speak to a registrar who will take your insurance and demographic information. You will then speak with a registered nurse who will take your health history. Please have your medication list and insurance card available when you call.
Complete Preoperative Tests
Preoperative testing such as a physical, blood work or an EKG may be necessary prior to your interventional endoscopy procedure to ensure your safety during anesthesia. Please have your doctor’s office fax records of these items to (415) 600-1416.
Bring Diagnostic Images
If you have ultrasounds, MRIs, CT, PET or HIDA scans and/or MRCPs that relate to your procedure in interventional endoscopy, please hand carry these images on a CD to your appointment. If these images were done at CPMC, you do not need to bring them with you as we can view them internally. If you bring in images on a CD, know that the physician may keep them with your records. It’s a good idea to keep a copy of this CD in your own files at home.
Stop Taking Certain Medications
If you are taking Coumadin, aspirin, or other anti-inflammatory drugs, such as Advil, Ecotrin, Motrin, Naprosyn or Celebrex, please notify your prescribing physician that we are requesting you stop these medications five days prior to your procedure. If your prescribing physician requests that you remain on your blood thinner or anti-inflammatory medication, contact our office immediately.
If you are on Plavix, please notify your prescribing physician that we are requesting you stop this medication seven days prior to your procedure. If your physician requests that you remain on this medicine, contact our office immediately.
If you are diabetic, please inform the pre-registration nurse. Check your finger stick glucose before leaving home and notify the nurse of the result upon arrival in the Ambulatory Care Unit.
What to Do Upon Arrival
When you arrive, please check-in at Ambulatory Care Unit located on the sixth floor of the Stanford Building, 2351 Clay St., San Francisco, CA 94115. Make sure to bring your insurance card.
Parking in the Clay Street and Webster Street garage at 2405 Clay St. can be validated for a discount if your visit is six hours or longer. Please ask us about validation when you check-in.
After Your Procedure
Because of the high demand for interventional endoscopy services, the physicians may not be able to speak with you after your procedure is completed. A report will be sent to your referring doctor and you may follow up with him or her for results.
If you would like to speak with the physician who performed your procedure, you will be escorted to the ASU waiting area after you have met discharge criteria and are dressed. We will advise the physician of your request. It may be one to two hours before the physician has completed a case and is able to speak with you.
We wish to provide excellent patient care and meet the needs of both our patients and their families. Occasionally unexpected durations of prior procedures and emergency procedures may cause a delay in your scheduled appointment. We will do our best to minimize any delays. We ask for your understanding so that every patient receives dedicated care.