Having three grandchildren with health issues that required hospitalization, Ken and Debby Novack know all too well how stressful it can be to see a little loved one in need of serious medical attention. Because of this, they had been looking to make a major investment in a program that provides comforting care to kids here in San Francisco. They recently found what they were looking for in the newly named Novack Family Child Life Services at Sutter Health CPMC.
“There is nothing more traumatic for a child than being hospitalized. We have three grandchildren and all of them have had health issues that put them in the hospital, so we understand the challenges families are facing in these difficult situations. That’s why we have such a strong desire to help improve pediatric care in our community.
“As we learned more about Child Life Services at CPMC, it became apparent to us that this program was a fantastic way for us to reach as many children as possible. It’s run by caring, highly trained specialists who help families in the hospital, the emergency department, and the outpatient clinics. They calm the child’s fears and explain what’s happening in words kids can understand. But to us, it’s pretty clear their mission is bigger than that. They are there to ease the child’s stay, to ease the family’s stay, and to advocate for the best interests of the child in every way.
“Philanthropy is tremendously important to the quality of healthcare in our community. So we believe that if you have the capacity to do so, you should pay it forward. Our investment was targeted to significantly expand this program, which is already handling nearly 30,000 patient encounters a year and doing a wonderful job, and we’re thrilled to help make it available to even more families.
“We are extraordinarily grateful that we have the opportunity to partner with this program. It’s not often that you can make an impact as big as we can through Child Life Services at CPMC. It’s just so rewarding – it feels fantastic!”
We believe if you have the capacity to do so, you should pay it forward.
— Ken and Debby Novack