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    Financial Assistance & Billing/Collections

    For many years, Sutter Health affiliates have maintained generous financial assistance policies helping low-income patients.

    For more detailed information on these policies, how to apply or to receive answers to your questions, please contact your care provider directly. Ask for the billing department to get more information about your unique care needs.

    Financial Assistance & Billing/Collections Policy

    Hospital Financial Assistance Policy
    Hospital Financial Assistance Policy
    If you have difficulty navigating the policy in your language, please contact us at 855-398-1633 or via email at S3ContactCenterCBO@sutterhealth.org for translation services.
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    Hospital Billing/Collections Policy
    Hospital Billing/Collections Policy
    If you have difficulty navigating the policy in your language, please contact us at 855-398-1633 or via email at S3ContactCenterCBO@sutterhealth.org for translation services.
    EnglishOpens new window
    SpanishOpens new window
    French (Europe)Opens new window
    ItalianOpens new window
    Portuguese (Brazil)Opens new window
    GermanOpens new window
    GreekOpens new window
    RussianOpens new window
    Serbo-CroatianOpens new window
    ArmenianOpens new window
    Persian (Farsi)Opens new window
    GujaratiOpens new window
    HindiOpens new window
    UrduOpens new window
    Chinese (Traditional)Opens new window
    Chinese (Simplified)Opens new window
    JapaneseOpens new window
    KoreanOpens new window
    Mon-Khmer/CambodianOpens new window
    HmongOpens new window
    ThaiOpens new window
    LaotianOpens new window
    VietnameseOpens new window
    Tagalog/FilipinoOpens new window
    ArabicOpens new window
    HebrewOpens new window


    Providers Not Covered by Financial Assistance Policy

    Unless otherwise specified, the Sutter Health Financial Assistance Policy for Hospitals does not apply to physicians or other medical providers, including emergency room physicians, anesthesiologists, radiologists, hospitalists, pathologists, etc., whose services are not included in a Hospital’s bill. This policy does not create an obligation for the Hospital to pay for such physicians’ or other medical providers’ services.

    Providers excluded from the Sutter Health Hospital Financial Assistance policy | xlsx (Excel)Opens new window
    Providers covered in the Sutter Health Hospital Financial Assistance Policy