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    Financial Assistance & Billing/Collections

    For many years, Sutter Health affiliates have maintained generous financial assistance policies helping low-income patients.

    For more detailed information on these policies, how to apply or to receive answers to your questions, please contact your care provider directly. Ask for the billing department to get more information about your unique care needs.

    Financial Assistance & Billing/Collections Policy

    Hospital Financial Assistance Policy
    Hospital Financial Assistance Policy
    If you have difficulty navigating the policy in your language, please contact us at 855-398-1633 or via email at S3ContactCenterCBO@sutterhealth.org for translation services.
    Hospital Financial Assistance Policy in EnglishOpens new window
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    Hospital Financial Assistance Policy in GermanOpens new window
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    Hospital Financial Assistance Policy in Serbo-CroatianOpens new window
    Hospital Financial Assistance Policy in ArmenianOpens new window
    Hospital Financial Assistance Policy in Persian (Farsi)Opens new window
    Hospital Financial Assistance Policy in GujaratiOpens new window
    Hospital Financial Assistance Policy in HindiOpens new window
    Hospital Financial Assistance Policy in UrduOpens new window
    Hospital Financial Assistance Policy in Chinese (Traditional)Opens new window
    Hospital Financial Assistance Policy in Chinese (Simplified)Opens new window
    Hospital Financial Assistance Policy in JapaneseOpens new window
    Hospital Financial Assistance Policy in KoreanOpens new window
    Hospital Financial Assistance Policy in Mon-Khmer/CambodianOpens new window
    Hospital Financial Assistance Policy in HmongOpens new window
    Hospital Financial Assistance Policy in ThaiOpens new window
    Hospital Financial Assistance Policy in LaotianOpens new window
    Hospital Financial Assistance Policy in VietnameseOpens new window
    Hospital Financial Assistance Policy in Tagalog/FilipinoOpens new window
    Hospital Financial Assistance Policy in ArabicOpens new window
    Hospital Financial Assistance Policy in HebrewOpens new window
    Hospital Billing/Collections Policy
    Hospital Billing/Collections Policy
    If you have difficulty navigating the policy in your language, please contact us at 855-398-1633 or via email at S3ContactCenterCBO@sutterhealth.org for translation services.
    Hospital Billing/Collections Policy in EnglishOpens new window
    Hospital Billing/Collections Policy in SpanishOpens new window
    Hospital Billing/Collections Policy in French (Europe)Opens new window
    Hospital Billing/Collections Policy in ItalianOpens new window
    Hospital Billing/Collections Policy in Portuguese (Brazil)Opens new window
    Hospital Billing/Collections Policy in GermanOpens new window
    Hospital Billing/Collections Policy in GreekOpens new window
    Hospital Billing/Collections Policy in RussianOpens new window
    Hospital Billing/Collections Policy in Serbo-CroatianOpens new window
    Hospital Billing/Collections Policy in ArmenianOpens new window
    Hospital Billing/Collections Policy in Persian (Farsi)Opens new window
    Hospital Billing/Collections Policy in GujaratiOpens new window
    Hospital Billing/Collections Policy in HindiOpens new window
    Hospital Billing/Collections Policy in UrduOpens new window
    Hospital Billing/Collections Policy in Chinese (Traditional)Opens new window
    Hospital Billing/Collections Policy in Chinese (Simplified)Opens new window
    Hospital Billing/Collections Policy in JapaneseOpens new window
    Hospital Billing/Collections Policy in KoreanOpens new window
    Hospital Billing/Collections Policy in Mon-Khmer/CambodianOpens new window
    Hospital Billing/Collections Policy in HmongOpens new window
    Hospital Billing/Collections Policy in ThaiOpens new window
    Hospital Billing/Collections Policy in LaotianOpens new window
    Hospital Billing/Collections Policy in VietnameseOpens new window
    Hospital Billing/Collections Policy in Tagalog/FilipinoOpens new window
    Hospital Billing/Collections Policy in ArabicOpens new window
    Hospital Billing/Collections Policy in HebrewOpens new window


    Providers Not Covered by Financial Assistance Policy

    Unless otherwise specified, the Sutter Health Financial Assistance Policy for Hospitals does not apply to physicians or other medical providers, including emergency room physicians, anesthesiologists, radiologists, hospitalists, pathologists, etc., whose services are not included in a Hospital’s bill. This policy does not create an obligation for the Hospital to pay for such physicians’ or other medical providers’ services.

    Providers excluded from the Sutter Health Hospital Financial Assistance policy | xlsx (Excel)Opens new window
    Providers covered in the Sutter Health Hospital Financial Assistance Policy