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My Health Online Help Center

Common Help Topics

Account and Technical

  • Change my communication preferences
  • I forgot my password.
  • I forgot my Login ID.
  • Manage my family's My Health Online accounts.

 

View All Account & Technical Questions >

Billing and Insurance

  • Get help with cost estimates.
  • Update your insurance card.
  • Pay a bill online.

 

View All Billing & Insurance Questions >

Care and Clinical

  • Request my medical record.
  • OpenNotes
  • Schedule an appointment.
  • Send a secure message to your care team.

 

View All Care & Clinical Questions >

COVID-19

  • Schedule my COVID-19 vaccine
  • About the COVID-19 vaccines
  • Patient and visitor information

 

View All COVID-19 Questions >

Video Visits

  • Get technical support.
  • Who's eligibile for a video visit?
  • How do I cancel a video visit?

 

View All Video Visits Questions >

Still Need Help?

Chat with Us

Get help with technical support questions. Available weekdays, 7:00 am - 7:00 pm PT.

Get help with technical support questions. Available weekdays, 7:00 am - 7:00 pm PT.

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Contact Us

Call (866) 978-8837. Available weekdays, 7:00 am - 7:00 pm PT.

Call (866) 978-8837

Billing Inquiries

Please direct your questions to your Sutter Health affiliate or the number listed on your billing statement.

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