Video Visit Appointments
Get virtual care with your care team or a Sutter Walk-In Care clinician. Book a Video Visit through My Health Online.
Schedule or Join a Visit
Sign in to My Health Online to schedule or join a Video Visit.
New to My Health Online?
Create an account to make a Video Visit appointment.
Video Visit Basics
You can schedule Video Visits with your care team through My Health Online. Visits with a Sutter Walk-In Care clinician are also offered for common health conditions. Don't have a My Health Online account? Sign up now.
Hours
Available hours for your care team are shown in My Health Online. Sutter Walk-In Care clinicians are available daily, 8:00 am – 8:00 pm, and most holidays, 8:00 am – 6:00 pm.
Cost
Video Visits may be covered by insurance and have a co-pay similar to an in-office visit. Contact your insurance company about coverage and patient responsibility.
Eligibility
You must be physically located in California at the time of your appointment to participate in Video Visits. For visits with a Sutter Walk-In Care clinician, patients must be 18 months of age or older.
Getting Ready
Find steps on how to choose a device, check your compatibility and test it for your upcoming visit:
Convenient Virtual Care
See your primary care provider, specialists or a Sutter Walk-In Care clinician from anywhere in California for conditions including:
- Acne
- Allergies
- Constipation
- Cough and cold
- Diarrhea
- Fever
- Flu
- Insect bite
- Medicare wellness visit
- Nausea
- Pediatric urgent care
- Pink eye or stye
- Rash
- Respiratory issue
- Routine checkup
- Sinus infection
- Sore throat
- Specialty follow-up