Emergency Department Volunteer at Mills-Peninsula Medical Center

Volunteers in the Emergency Department interact with staff, patients, families, and guests. They provide a variety of help, including transporting patients in wheelchairs and escorting guests within the Emergency Department. Under the direction of staff, volunteers keep the waiting area neat and clean. They keep the cough/cold/hygiene station stocked (tissues, gloves, hand sanitizer, and masks), make deliveries to the lab, and keep wheelchairs readily available to patients and guests. Volunteers should be comfortable interacting with patients, families, and guests of all ages and backgrounds, and be sensitive to language and cultural differences.

Qualifications

• Friendly
• Outgoing
• Good communication skills
• Basic understanding of English
• Pro-active
• Ability to push a wheelchair
• Ability to sit/stand/walk for long periods of time
• Focus on customer service
• Volunteers must be 16 years or older
• Be able to work with other volunteers and members of the Medical Staff

Training

• Apply online
• Attend a Virtual Information Meeting (90-minutes)
• Complete appropriate health testing and drug test (in person with our Employee Health Department; no charge to applicant)
• Pass a background check (completed online through an outside agency; no charge to applicant)
• Interview Virtually with Volunteer Services staff (45-minutes)
• Attend a Virtual orientation (2 hours)
• Complete online training on your own computer on your own time (~7 hours)
• Complete specific service area training (time is variable depending on the assignment)

3 hours, Monday - Sunday (daily), 1:00 pm - 11:00 pm.