Family Birth Center Volunteer at Mills-Peninsula Medical Center

As needed and per the direction of the FBC coordinator:

• Attend to the needs of the front desk (station A), including monitoring camera screens, buzzing in and greeting visitors and assuring they have signed in appropriately.
• Assist in compiling information including patient admittance and discharge materials.
• Make supplies, including baby hats, belly bands, and cord blood kits.
• Deliver/retrieve items to/from patient rooms, laboratory, and other departments.
• Restock rooms and nursing stations.

Qualifications

• Friendly
• Outgoing
• Communication skills with a working knowledge of English
• Customer service
• Basic clerical skills including multi-line phone use, computer, copy machine, fax machine, etc.
• Remain focused on the patient experience
• Able to sit/stand/walk
• Able to follow directions and work independently

Training

• Apply online
• Attend an Information Meeting
• Complete appropriate health testing and drug test
• Pass a background check
• Interview with Volunteer Services staff
• Attend an all-day orientation
• Complete on-line training
• Complete specific service area training