Volunteers act as a liaison between the paid staff and patients, informing them of any concerns patients may have and keep the patients updated as well. They keep the waiting room and dressing rooms clean and tidy. Volunteers also track patients who have been brought back for changing and make sure they are kept abreast of wait times, etc. Volunteers also stock dressing rooms with gowns. They do other errands including running mail to the mailroom, etc. If time allows and the volunteer is enthusiastic, observing some procedures within the department may be allowed. This is done at the discretion of staff.