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Contact Sutter Health

Call 911 or visit your nearest emergency room if you need urgent or emergency care.

COVID-19 Advice Line

Call (866) 961-2889 daily 8:00 am – 5:00 pm to talk to a clinician who will direct you to the appropriate level of care.

(866) 961-2889

Get Help

Browse common help topics and get answers to frequently asked questions.

View Help Topics

Find Contact Information

Speak to one of our representatives who can assist.

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Browse Help Topics

Choose a topic below.

Visit our Billing and Insurance page to pay a bill, view frequently asked questions and more.

 

Chat online with a specialist for clinical billing questions.
Monday through Friday, 7:00 am - 7:00 pm

Chat Now

 

To contact the location where you received services, call the number on your billing statement, or use the contact information below:

  • Hospital Billing (855) 398-1633
  • Sutter Gould Medical Foundation (866) 681-0735
  • Sutter Medical Foundation (866) 681-0736
  • Sutter Pacific Medical Foundation (866) 681-0739
  • Sutter East Bay Medical Foundation (866) 681-0745
  • Palo Alto Medical Foundation (877) 252-1777

Open Billing and Insurance

For questions regarding job postings, your application or the hiring process:

Job Line
(916) 297-9000
Monday through Friday: 7:00 am – 5:00 pm

For assistance with the online application process or Taleo account:

Sutter Health Service Desk
(888) 888-6044
The Service Desk can assist with locked accounts and forgotten passwords.

Open Jobs

Request Your Medical Records

Submit Your Medical Records Authorization Form Online
Available in English, Spanish or Chinese

Open Medical Records

Chat online with a specialist.
Monday through Friday, 7:00 am - 7:00 pm

Chat Now

 

Or call (866) 978-8837.

Open My Health Online

Sutter Health Plus Member Services

(855) 315-5800
Monday through Friday: 8:00 am – 7:00 pm
Online Contact Form

Open Sutter Health Plus

Employee Assistance

Call the Sutter Shared Services Employee Line for assistance (including Benefits and Retirement related inquiries).
(916) 297-8300 
(855) 398-1631 toll-free
Monday through Friday: 7:00 am — 5:00 pm

Open Employee Assistance

Employment Verification

Verification of employment is processed through uConfirm, an automated service that provides instant employment and income verification. You can access uConfirm online or (866) 312-8266.

Open Verification of Employment

Provider Profile Updates

For providers in the Sutter Health network, request updates to your online provider profiles, by submitting a request via the Provider Profile Update form.

Open How do I update my provider profile?

Call Us

Sutter Auburn Faith Hospital

  • Main Number

    (530) 888-4500

  • ADA Accessibility

    (888) 516-8025 View Accessibility Information

  • Administration

    (530) 888-4504

  • Admitting and Registration

    (530) 888-4505

  • Benefits and Retirement

    (855) 398-1631

  • Billing and Claims

    (855) 398-1633 Pay Your Bill Online

  • Chaplain and Spiritual Care

    (530) 888-4500

  • Contact a Patient

    (530) 888-4500

  • Education Resources

    (530) 088-9609, ext 0

  • Financial Assistance

    (855) 398-1633 View Financial Assistance Policy

  • Find a Doctor

    (800) 493-1372

  • Foundation

    (530) 888-4559

  • Gift Shop

    (530) 888-4500 ext. 5003

  • HIPAA Privacy Hotline

    (855) 771-4220

  • Infection Preventionist

    (530) 888-4511

    (530) 888-4506

  • Information Desk

    (530) 888-4500 ext. 5001

  • Jobs

    (855) 398-1631 Find a Job at Sutter

  • Joint Commission

    Concerns About Patient Care and Safety

    (630) 792-5636 fax Submit a Concern Online

  • Language Assistance

    (855) 398-1633 View Language Assistance Policy

  • Media Inquiries

    (800) 428-7377

  • Medical Records

    Request Your Medical Record

  • Medical Staff Office

    (530) 888-4544

  • MyHealthOnline

    (866) 978-8837 Log in to MyHealthOnline

  • Nursing Administration

    (530) 888-4506

  • Patient Resources

    View Patient Resources

  • Pharmacy

    (530) 888-4533

  • Security

    (530) 888-4500

  • Social Services

    (530) 888-4593

  • Vendors

    (800) 792-1959 View Vendor Resources

The Sutter Health Network of Care
Expertise to fit your needs
Primary Care

Check-ups, screenings and sick visits for adults and children.

Specialty Care

Expertise and advanced technologies in all areas of medicine.

Emergency Care

For serious accidents, injuries and conditions that require immediate medical care.

Urgent Care

After-hours, weekend and holiday services.

Walk-In Care

Convenient walk-in care clinics for your non-urgent health needs.

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