If you require assistance with written or spoken English during your stay at a hospital in the Sutter Health network, we provide interpreter services at no cost to patients with limited English proficiency or who are deaf or hard of hearing.

We can help with document translations, provide telephone interpreter services or connect you to onsite bilingual staff. We also provide onsite translators who must pass a language competency test to ensure they are competent in both English and their second spoken language. 

If you need an American Sign Language interpreter or assistive listening device, such as an amplified telephone handset or TTD machine, please let us know when you register or discuss with your care team.

To find out if language assistance is available at a doctor’s office, urgent care facility or walk-in clinic in the Sutter Health network, please call ahead or ask when you check in. Services vary by location and may require scheduling.