Finding Help for Mental Health

Realizing you need help coping with emotional and mental health is the first step toward progress. It’s a sign of strength to reach out but it can be hard to know where to start when you’re looking for a provider. We have guidance on finding a clinician and what to know before your first visit. Understanding what to expect once you find care can help ease anxiety around mental health appointments. 

Finding a Provider

Resources and information about psychiatric providers is available through Sutter and organizations like the National Alliance on Mental Illness (NAMI). If you’re looking for someone in network with your insurance, follow these steps. 

Step 1 

First, visit your insurance company’s website. Sign in if you have an online account so you’ll get results tailored to your location and preferences. 

Step 2 

Use the provider search tool to locate doctors, specialists or other healthcare providers. You may need to enter details like your location (ZIP code or city), the type of care you're looking for (e.g., primary care, therapy, etc.), and your specific insurance plan or network. You can also use Sutter’s Find a Doctor tool to look for providers who take your insurance. 

Step 3 

Look for answers to specific questions, like whether the provider you’re considering is covered by your specific insurance plan and if they accept your policy. It's also helpful to find out about co-pays, coverage limits and network restrictions. You may want to contact the provider’s office directly to confirm that they accept your insurance and to ask about any additional requirements (such as referrals for specialists or pre-authorizations). 

Step 4 

Call the provider you’ve chosen and make an appointment. Mention your insurance to make sure it’s processed.

If you have trouble with your insurance company’s website or need other assistance, call the customer service number listed on the back of your insurance card.  

What to Know Before Your First Visit 

Your appointment is coming up. What can you do to prepare? What should you expect? These are common questions most people have before a doctor’s appointment. Feeling anxious before your first visit is completely normal. Rest assured, this is a supportive, nonjudgmental space where you can take your time and express your concerns. Your mental health matters, and seeking help is a brave and important step. 

Try to look at this initial meeting as an opportunity. You’ll share your history and experiences as well as your concerns and the challenges you’re facing. Think about what you hope to achieve from your visit. Whether you're looking for emotional support, coping strategies, or treatment options, this is a time to discuss your goals for your mental health and wellness.  

The provider may ask detailed questions about your physical, emotional and social well-being, including your family, lifestyle and any changes you’ve experienced lately. These questions help guide the support you need. 

Remember, mental health challenges are common and you’re not alone. Many people experience emotional ups and downs after big life events, during pregnancy or after giving birth, and reaching out for support is a powerful way to take care of yourself.