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Billing and Insurance

Pay a Bill Online

Patient Sign In

Sign in to My Health Online to view and pay your hospital or doctor bill online (not available at some locations).

Sign in to Pay a Bill

Guest Pay

Allows spouses, family members and others to make online payments without having a My Health Online account.

Pay as Guest

Helpful Resources

Frequently Asked Questions

Read our Billing and Insurance FAQs.

Statement Walkthroughs

View Billing and Explanation of Benefits guides.

Step-By-Step Videos

Watch how to Pay Your Bill or Pay as a Guest.

Contact Us

Chat online with a specialist for clinical billing questions, available Monday through Friday, 7:00 am - 5:00 pm PST.

 

CHAT NOW

 

To contact the location where you received services, call the number on your billing statement, or use the contact information below:

  • Hospital Billing (855) 398-1633
  • Sutter Gould Medical Foundation (866) 681-0735
  • Sutter Medical Foundation (866) 681-0736
  • Sutter Pacific Medical Foundation (866) 681-0739
  • Sutter East Bay Medical Foundation (866) 681-0745
  • Palo Alto Medical Foundation (877) 252-1777

Know Your Rights Against Surprise Medical Bills

You’re protected from surprise medical bills when you can’t control who is involved in your care, such as emergency services or getting treated by an out-of-network provider at an in-network hospital or ambulatory surgical center. For patients who do not have insurance or who are not using insurance, you have the right to receive a Good Faith Estimate explaining how much your medical care will cost.

Learn more about the No Surprises Act

Additional Resources

Accepted Health Plans

Cost Estimator Tool

Financial Assistance

Medicare

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