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Sutter Care Coordination - Bay Area

Having difficulty navigating the Sutter network? Help is here. Our free service is centered on you and your family, taking into account your wishes and preferences. You will have access to a dedicated team of healthcare professionals including a registered nurse, pharmacist, social worker, care coordinator, and a health coach.

Email the Sutter Care Coordination Team

Or call (844) 421-6414.

The Sutter Care Coordination Program (SCCP) is a patient-centered, free service designed to help you manage your care by developing a customized plan to improve your health and quality of life. The program is built upon the collaborative efforts of patients, caregivers, the SCCP team and care providers (doctors) to improve patient well-being.

SCCP was the first program of its kind to receive Joint Commission on Accreditation of Healthcare Organizations (JCAHO) Disease-Specific Certification.

How SCCP Works

The SCCP team is comprised of RN Case Managers, Clinical Pharmacists, Licensed Clinical Social Workers and Health Care Coordinators. SCCP staff are housed in the care centers and will work with you both in person as well as by telephone.

Available Services

The SCCP team works with patients who can benefit from additional support to improve self-management of their medical conditions. Services include:

  • Transitions of Care — SCCP provides support to help you and your caregiver(s) get the care and information you need when leaving the hospital.
  • Complex Care — SCCP works directly with you and your doctors to achieve ideal physical and mental well-being.
  • Complex Medication Management — SCCP provides you with education and information regarding your medications.
  • Mental Health and Social Work — SCCP Social Workers support your mental health needs and can assist you in accessing community resources.

Care Coordination Team

  • Navigation assistance when you are discharged from the hospital, skilled nursing facility or ER. Assistance with complex care coordination needs.

    Not pictured: John Slentz, Lucas Sherman, Mary Ho, Wendy Huang, Susan Gardner, Tracey Esparza, Antoinette Cuasito

  • Assistance with social and behavioral health needs.

    Not pictured: Marlene Miguel, Ayami Oshita Yoshinaga, Melissa Joy Gonzales

  • Assistance with appointments and community resources.

    Not pictured: Angelica Ramirez, Maria Ramirez-Gonzalez, Jocelyn Aguirre, Shalini Singh, Febbie Wee

The Sutter Health Network of Care
Expertise to fit your needs
Primary Care

Check-ups, screenings and sick visits for adults and children.

Specialty Care

Expertise and advanced technologies in all areas of medicine.

Emergency Care

For serious accidents, injuries and conditions that require immediate medical care.

Urgent Care

After-hours, weekend and holiday services.

Walk-In Care

Convenient walk-in care clinics for your non-urgent health needs.

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