My Health Online
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Need to Know
Billing
Pay your medical bills online or contact us for billing questions.
Contact Us
Find contact information for people within Alta Bates Summit.
Medical Records
Request to review or receive copies of your medical records.
Amenities
We offer the following services and amenities for patients and visitors:
- Free Wi-Fi
- Valet Parking
- Cafes
- Flower and Gift Delivery — Gift Shop Order Form
- Family Resource Centers
- Spiritual Care and Chaplaincy Services
- Alta Bates Clinical Pastoral Education
- Alta Bates Clinical Pastoral Education Faculty
- Alta Bates Pharmacy Services
Parking, Transportation and Accommodations
There are numerous ways to get to our three campuses. Learn more about your options on:
For visitors with who have difficulty walking or who use a mobility aid, valet parking is available at the entrance to the Alta Bates, Summit and Herrick campuses. There are designated parking spaces near the entrances of the Health Pavilion at 5700 Telegraph and at 5730 Telegraph, as well as inside the parking garages across from the main entrance to Alta Bates and at 3100 Summit Street. For questions, contact the Parking Services office at (510) 869-6993.
Accessing Care
It’s care that works for you.
Choose a Sutter network doctor who’s right for you. Schedule a visit today. Find a doctor or book an appointment.
Patient Resources
- Advance Directive
- Birth Center Pre-Registration
- Community Health Needs Assessment
- Cost and Quality FAQ
- End of Life Act Information
- Ethics Committee
- Financial Assistance
- Healthcare Cost Estimator
- HIPAA
- Hospital Anesthesia
- Language Assistance
- Patient and Family Advisory Councils
- Patient Rights and Responsibilities
Patient Questions or Concerns?
For questions and concerns, please contact the Alta Bates Patient Relations Department:
Weekdays
Alta Bates and Herrick Campuses: (510) 204-4689
Summit Campus: (510) 869-6139
Weekends and Holidays
Alta Bates and Herrick Campus Operator: (510) 204-4444
Summit Campus Operator: (510) 655-4000
Accessibility Coordinator
For questions about Accessibility services offered at Alta Bates, please contact:
Patient Relations Department
Phone: (510) 869-6198