Contact Sutter Health

Visit our Billing and Insurance page to pay a bill, view frequently asked questions and more.

Chat online with a specialist for clinical billing questions.
Monday through Friday, 7:00 am - 7:00 pm

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To contact the location where you received services, call the number on your billing statement, or use the contact information below:

• Hospital Billing (855) 398-1633
• Sutter Gould Medical Foundation (866) 681-0735
• Sutter Medical Foundation (866) 681-0736
• Sutter Pacific Medical Foundation (866) 681-0739
• Sutter East Bay Medical Foundation (866) 681-0745
• Palo Alto Medical Foundation (877) 252-1777

For questions regarding job postings, your application or the hiring process:

Job Line
(916) 297-9000
Monday through Friday: 7:00 am – 5:00 pm

For assistance with the online application process or Taleo account:

Sutter Health Service Desk
(888) 888-6044
The Service Desk can assist with locked accounts and forgotten passwords.

Request Your Medical Records

Submit Your Medical Records Authorization Form Online
Available in English, Spanish or Chinese

Chat online with a specialist.
Monday through Friday, 7:00 am - 7:00 pm

Chat Now

Or call (866) 978-8837.

Sutter Health Plus Member Services

(855) 315-5800
Monday through Friday: 8:00 am – 7:00 pm
Online Contact Form

Employee Assistance

Call the Sutter Shared Services Employee Line for assistance (including Benefits and Retirement related inquiries).
(916) 297-8300 
(855) 398-1631 toll-free
Monday through Friday: 7:00 am — 5:00 pm

Employment Verification

Verification of employment is processed through uConfirm, an automated service that provides instant employment and income verification. You can access uConfirm online or (866) 312-8266.

Provider Profile Updates

For providers in the Sutter Health network, request updates to your online provider profiles, by submitting a request via the Provider Profile Update form.