My Health Online
Review and access your medical records, view test results, email your doctor, pay bills and more with My Health Online.
Need to Know
Billing
Pay your medical bills online or contact us for billing questions.
Contact Us
Find contact information for people within Sutter Health network.
Medical Records
Request to review or receive copies of your medical records.
Amenities
We offer the following services and amenities for patients and visitors:
- Free Wi-Fi
- Cafe 101
Open weekdays, closed weekends and holidays.
Hours: Breakfast, 6:30 am – 10:30 am
Lunch, 11:30 am – 2:30 pm - Gift Shop
Hours: Monday - Thursday, 9:00 am – 5:00 pm
Friday 10:00 am – 2:30 pm
(when volunteer staff is available)
Closed weekends and holidays - Meditation Room
- Health Information Management
Medical records and transcription services are located in the Medical Office Building across from Cafe 101. - Visiting Hours
Patients may receive guests 24 hours a day.
Parking, Transportation and Accommodations
There are many ways to get our campuses. Learn more about your options:
- Parking
Free parking is available in the lot in front of the hospital. Free parking is also available at the Sutter Terra Linda Health Plaza location. - Public Transportation
Novato Community Hospital is served by Golden Gate Transit Route 51. -
Free Lyft rides from SMART
Take Sonoma-Marin Area Rail Transit to the Novato San Marin station, and you’ll get a free or discounted Lyft ride to NCH. This program is made possible through a partnership with SMART, Sonoma County Transit, Transportation Authority of Marin and Lyft. Check out our flyer for more information. - Campus Map (PDF)
Accessing Care
Choose a Sutter network doctor who’s right for you. Schedule a visit today. Find a doctor or book an appointment.
Patient Questions or Concerns?
For questions and concerns, please contact Novato Community Hospital:
Phone: (415) 209-1300
Accessibility Coordinator
For questions about Accessibility services offered at Novato Community Hospital, please contact:
Megan Stevenson
Safety Officer
ADA Coordinator
(415) 209-1844