Language Assistance for Sutter Health Patients
Sutter Health delivers personalized medical care to one of the most diverse populations in the United States. Nearly a third of our patients primarily speak a language other than English at home. We’re committed to bridging any gaps of understanding that may exist. We’re here to help you communicate clearly with your care team.
In the Hospital
If you require assistance with written or spoken English during your stay at a Sutter hospital, we provide interpreter services at no cost to patients with limited English proficiency or who are deaf or hard of hearing.
We can help with document translations, provide telephone interpreter services or connect you to onsite bilingual staff. We also provide onsite translators who must pass a language competency test to ensure they are competent in both English and their second spoken language.
If you need an American Sign Language interpreter or assistive listening device, such as an amplified telephone handset or TTD machine, please let us know when you register or discuss with your care team.
At the Doctor's Office or Clinic
To find out if language assistance is available at a Sutter doctor’s office, urgent care facility or walk-in clinic, please call ahead or ask when you check in. Services vary by location and may require scheduling.