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Proxy Access

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Proxy Access in My Health Online

Proxy access lets parents and caregivers view health information and help manage care for someone else through My Health Online.

 

Choose the option below that fits your situation:  

Benefits of Proxy Access

Access to your dependents’ My Health Online accounts can help make managing their care easier.

View their electronic medical records

Review medications or request renewals

View test results, when available

Schedule medical appointments

Send messages to their care team

View letters from Sutter Health staff

Proxy Access for Adults

Allow proxy access to your healthcare record through My Health Online.

You can allow online access to your health record if:

  • The person you're allowing access is age 18 or over.
  • The adult you're inviting is a family member or has a legal right to manage your care.
  • If you want to provide access to your account to someone who isn't a Sutter patient, fill out and sign the adult proxy authorization form.
Proxy Access for Teens Ages 12–17

Teens have their own My Health Online accounts. Parents or guardians can still request proxy access, but what you can see is limited under California privacy laws.

When a child turns 12, their account transitions to teen proxy settings.

To request proxy access:

  • The teen must have their own My Health Online account
  • You’re legally allowed to access the teen’s health information and make medical decisions
  • You and the teen live at the same address (or provide additional documentation if you don’t)
Proxy Access for Children Age 11 and Younger

With proxy access in My Health Online, you can view and manage health information for a child age 11 and younger.

You can request proxy access if:

  • You’re the child’s parent or legal guardian
  • The child is age 11 or younger
  • You’re legally allowed to access the child’s health information and make medical decisions
  • You and the child live at the same address (or provide additional documentation if you don’t)
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