Help Center
From billing and insurance to technical support and care questions, the My Health Online Help Center has you covered.
With Sutter's free My Health Online, it only takes a minute to book your next visit.
With Sutter’s free My Health Online,
it's never been easier.
In the app,
Select Schedule an Appointment
and then choose the reason for visit
location and time.
All in all, you can book your visit in under a minute.
And that's only with My Health Online.
Learn how to set up real-time updates on everything related to your care.
you can now stay up to date on your care
with text messages sent straight to your phone.
Sounds nice, right?
To get started, log in to the app,
select Your Menu,
To get started, log in to the app, select your menu,
scroll down to Communication,
choose Communication Preferences
and then pick and choose what feels right for you.
All in all, you can set up text updates in under a minute.
And that's only with My Health Online.
You can securely message your doctor or care team about prescriptions and more.
your care team is only a message away.
To get started,
go to the app, select Message Center.
Choose Send a Message.
Select the reason for your message.
Tap on your clinician,
and simply say what you need to say.
All in all, you can send your message in under a minute.
And that's only with My Health Online.
Through My Health Online, you can see your test results after they're ready.
Now you can see them as soon as they're available
with Sutter’s free My Health Online.
After receiving a test result notification,
go to the app and select Test Results.
From there, select the highlighted items at the top.
All in all,
you can see your test results in under a minute.
And that's only with My Health Online.
My Health Online gives you convenient and secure access to your medical records.
your medical history isn't stuck in a file cabinet.
It's on your phone.
Our app gives you access to after visit summaries
your medication history and so much more.
The best part?
It's ready whenever you need it.
And that's only with My Health Online.
You can join waitlists to get seen sooner through your MHO account.
it's never been easier to get seen sooner.
When you book a visit on the app
before you tap Schedule It,
make sure to Join the Waitlist.
This feature notifies you when an earlier visit opens up.
With any luck, you'll be strolling into the office sooner than you thought.
And that's only with My Health Online.
Easily sign up for the My Health Online app.
renew prescriptions and message your doctor right from your phone.
Sounds nice, right?
There's just one thing you need to do.
Sign up for Sutter Health's Free My Health Online app.
To help you, we have four ways to enroll: at the doctor's office,
with an access code, an online form, and over the phone.
Which way is right for you?
Well, that depends.
Want in-person help while signing up?
Ask your doctor or care team during your next appointment.
They can get you up and running by the time you head out the door.
Like simple?
If so, an access code might be your best option.
There are two ways to get one.
Your doctor's office, just ask your care team, and by mail.
All it takes is printing and mailing a downloadable form.
Once you have the code in hand, activate your account online or on the app.
There's also our digital option, the online form.
After submitting a few personal details, you'll be asked to verify your identity.
Our recommendation?
Take a refresher on your past details like former addresses.
And lastly, sometimes picking up the phone just feels right.
So, give us a call.
We're happy to take the time with you to create your My Health Online account.
My Health Online is the best way to stay in control of your health.
So don't wait. Sign up today.
With Sutter's free My Health Online, it only takes a minute to book your next visit.
With Sutter’s free My Health Online,
it's never been easier.
In the app,
Select Schedule an Appointment
and then choose the reason for visit
location and time.
All in all, you can book your visit in under a minute.
And that's only with My Health Online.
Learn how to set up real-time updates on everything related to your care.
you can now stay up to date on your care
with text messages sent straight to your phone.
Sounds nice, right?
To get started, log in to the app,
select Your Menu,
To get started, log in to the app, select your menu,
scroll down to Communication,
choose Communication Preferences
and then pick and choose what feels right for you.
All in all, you can set up text updates in under a minute.
And that's only with My Health Online.
You can securely message your doctor or care team about prescriptions and more.
your care team is only a message away.
To get started,
go to the app, select Message Center.
Choose Send a Message.
Select the reason for your message.
Tap on your clinician,
and simply say what you need to say.
All in all, you can send your message in under a minute.
And that's only with My Health Online.
Through My Health Online, you can see your test results after they're ready.
Now you can see them as soon as they're available
with Sutter’s free My Health Online.
After receiving a test result notification,
go to the app and select Test Results.
From there, select the highlighted items at the top.
All in all,
you can see your test results in under a minute.
And that's only with My Health Online.
My Health Online gives you convenient and secure access to your medical records.
your medical history isn't stuck in a file cabinet.
It's on your phone.
Our app gives you access to after visit summaries
your medication history and so much more.
The best part?
It's ready whenever you need it.
And that's only with My Health Online.
You can join waitlists to get seen sooner through your MHO account.
it's never been easier to get seen sooner.
When you book a visit on the app
before you tap Schedule It,
make sure to Join the Waitlist.
This feature notifies you when an earlier visit opens up.
With any luck, you'll be strolling into the office sooner than you thought.
And that's only with My Health Online.
Easily sign up for the My Health Online app.
renew prescriptions and message your doctor right from your phone.
Sounds nice, right?
There's just one thing you need to do.
Sign up for Sutter Health's Free My Health Online app.
To help you, we have four ways to enroll: at the doctor's office,
with an access code, an online form, and over the phone.
Which way is right for you?
Well, that depends.
Want in-person help while signing up?
Ask your doctor or care team during your next appointment.
They can get you up and running by the time you head out the door.
Like simple?
If so, an access code might be your best option.
There are two ways to get one.
Your doctor's office, just ask your care team, and by mail.
All it takes is printing and mailing a downloadable form.
Once you have the code in hand, activate your account online or on the app.
There's also our digital option, the online form.
After submitting a few personal details, you'll be asked to verify your identity.
Our recommendation?
Take a refresher on your past details like former addresses.
And lastly, sometimes picking up the phone just feels right.
So, give us a call.
We're happy to take the time with you to create your My Health Online account.
My Health Online is the best way to stay in control of your health.
So don't wait. Sign up today.




