Concierge Medicine

Concierge medicine is available to any current Sutter patient. Los Gatos and PAMF Encina accept adult patients aged 18 or older. San Francisco Concierge Medicine accepts adults of any age and adult children aged 18–26 living in a member’s home. If you're not a Sutter patient, you'll automatically become one if you join one of our concierge practices.

During this free, non-medical appointment, you’ll meet the concierge medicine doctor to learn more about their philosophy of care and the concierge program and ask any questions. Your doctor won't discuss medical issues during this meet-and-greet appointment. You won’t need to provide us with medical records. You may sign up to become a concierge medicine member at this appointment.

Visits are typically 30–60 minutes.

Connect with your doctor anytime online using your My Health Online (MHO) account. Get started with My Health Online. Get answers to account questions at our MHO help center.

There is a monthly membership fee for concierge medicine, which may be tax deductible. You or your health insurer are also responsible for billable services. Contact our offices to learn about membership costs.

• Los Gatos Concierge Medicine: Call 408-523-3344 or complete the Information Request Form.
• PAMF Encina: Call 650-614-3299 or complete the Information Request Form. 
• San Francisco Concierge Medicine: Call 415-600-0811 or complete the Information Request Form.

We accept insurance, including but not limited to HMO, POS, EPO, PPO and Medicare plans. Please call the program office to check your benefit coverage.

Please consult your specific Flexible Spending Account (FSA), Healthcare Reimbursement Account (HCRA) or Health Savings Account (HSA) plan to learn if you can use your pretax dollars for the monthly membership fee.

Join a concierge medicine program by taking the following steps:

1. Call to schedule a nonmedical meet-and-greet appointment.
2. Complete enrollment and participation agreement forms.
3. Schedule your first medical appointment at the front desk after your meet-and-greet appointment, by phone or through My Health Online (MHO).

Your membership begins when you submit the paperwork or the day your first medical appointment occurs. We’ll charge your credit card for all additional medical costs.