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Need to Know

Billing
Pay your medical bills online or contact us for billing questions.

Contact Us
Find contact information for people within Sutter Medical Center.

Medical Records
Request to review or receive copies of your medical records.
Amenities

We offer the following services and amenities for patients and visitors:
- Free Wi-Fi
- Lori's Gifts
Anderson Lucchetti Women’s & Children’s Center, Second Floor
(916) 887-0250
Hours: Daily, 7:00 am – 9:00 pm
SMCS Gift Shop Online - Café on L
Anderson Lucchetti Women’s & Children’s Center, Basement
Hours: Monday – Friday, 7:00 am – Midnight - Peet's Coffee
Buhler Building, Second Floor
Hours: Monday – Friday, 7:00 am – 4:00 pm - Metro Market
Ose Adams Medical Pavilion, Second Floor
Hours: Daily, 6:00 am – 4:00 pm - Spiritual Care and Chaplaincy Services
(916) 887-1222 - Flower Delivery
- Pet Therapy
- Pediatric Music Therapy
Parking, Transportation and Accommodations
There are numerous ways to get to our campus. Learn more about your options on:
- Parking
Parking Lot B: Located at 29th Street and Capitol Avenue. Rates are $3 per hour with a $15 daily maximum. Cash and credit cards are accepted. - Parking Lot C: Located at the corner of 28th and N streets. Rates are $3 per hour with a $15 daily maximum. Credit cards are accepted.
- Street Parking: Metered street parking is available on all streets surrounding the hospital campus.
- Special Assistance Valet
Free valet parking is available if you require special assistance. The entrance is on Capitol Avenue between 28th and 29th streets. - Public Transportation
Sacramento Regional Transit provides bus and light rail services to downtown Sacramento. For more information, call (916) 321-2877 or visit sacrt.com. - Hotels Nearby
- Campus Map (PDF)
Accessing Care
It’s care that works for you.
Choose a Sutter network doctor who’s right for you. Schedule a visit today. Find a doctor or book an appointment.
Patient Resources
- Advance Directive
- Birth Center Pre-Registration
- Community Health Needs Assessment
- Cost and Quality FAQ
- End of Life Act Information
- Financial Assistance
- Healthcare Cost Estimator
- HIPAA
- Hospital Anesthesia
- Language Assistance
- Patient and Family Advisory Councils
- Patient Handbook (PDF)
- Patient Rights and Responsibilities
- Your Guide to Sutter Medical Center, Sacramento (PDF)
Patient Questions or Concerns?

For questions and concerns, please contact Sutter Medical Center Sacramento:
Integrated Quality Services Department
Phone: (916) 887-4560
Patient Relations
Phone: (855) 523-9742
Email: smcspatientrelations@sutterhealth.org
Sutter Health Complaint and Grievance Form
Accessibility Coordinator
For questions about Accessibility services offered at Sutter Medical Center Sacramento, please contact:
Disability Access Coordinator
Phone: (916) 887-4454
Email: SMCSADA@sutterhealth.org