About Sutter Health
Q: What is Sutter Health?
Sutter Health is a not-for-profit, integrated healthcare system serving Northern and Central California. Through our hospitals and medical groups, we provide a full range of medical services and treatments. These include same-day care (urgent care, video visits, emergency care), primary care and pediatrics as well as advanced specialty care for complex conditions like heart disease, cancer and neurological disorders.
Q: What is Sutter’s mission?
Our mission is simple: caring for our patients first, and our people always.
Q: Where is Sutter Health located?
Sutter Health is based in Sacramento, California, and serves patients across Northern and Central California, including the Sacramento Valley, San Francisco, the East Bay, the Peninsula and Santa Barbara.
We have more than 600 locations and 21 hospitals, including:
- Alta Bates Summit Medical Center (Oakland)
- California Pacific Medical Center (San Francisco)
- Eden Medical Center (Castro Valley)
- Memorial Hospital Los Banos (Los Banos)
- Memorial Medical Center (Modesto)
- Mills-Peninsula Medical Center (Burlingame)
- Novato Community Hospital (Novato)
- Sutter Amador Hospital (Amador)
- Sutter Auburn Faith Hospital (Auburn)
- Sutter Center for Psychiatry (Sacramento)
- Sutter Coast Hospital (Crescent City)
- Sutter Davis Hospital (Davis)
- Sutter Delta Medical Center (Antioch)
- Sutter Lakeside Hospital (Lakeport)
- Sutter Maternity & Surgery Center in Santa Cruz (Santa Cruz)
- Sutter Medical Center (Sacramento)
- Sutter Roseville Medical Center (Roseville)
- Sutter Santa Rosa Regional Hospital (Santa Rosa)
- Sutter Solano Medical Center (Vallejo)
- Sutter Surgical Hospital North Valley (Yuba City)
- Sutter Tracy Community Hospital (Tracy)
Telehealth is also available for current patients.
Q: Who are your doctors and healthcare providers?
Sutter’s care team includes more than 14,000 physicians, nurse practitioners, advanced care clinicians and specialists across our medical groups and independent practice associations, including:
- Diablo Division
- Gould Medical Group
- Mills-Peninsula Division
- Palo Alto Foundation Medical Group
- Sansum Santa Barbara Medical Group
- Sutter East Bay Medical Group
- Sutter Medical Group
- Sutter Medical Group, Solano
- Sutter North Medical Group
- Sutter West Bay Medical Group
- Sutter Medical Group of the Redwoods
Q: What are your hours of operation?
- All Sutter hospitals and emergency departments are open 24/7, every day of the year
- Urgent Care hours vary by location
- Telehealth services are available for current patients
Services Offered
Q: What types of services does Sutter offer?
Sutter provides care that’s convenient, high-quality and close to home.
- Everyday Care: Adult primary care, pediatrics and women’s health.
- Same-Day Care: Urgent Care, Walk-In Care and Video Visits.
- Advanced Specialty Care: Behavioral Health, cancer, heart and vascular, neuroscience, orthopedics, pregnancy and childbirth and transplants.
Q: Do you offer telehealth or virtual visits?
Yes. Existing patients can connect with a Sutter clinician through On-Demand Video Visits or scheduled virtual appointments. Get started by joining My Health Online, our digital patient portal.
Q: How do I make an appointment?
Book online at sutterhealth.org/book-appointment or call 800-4SUTTER.
Q: What should I bring to my appointment?
Bring a photo ID, insurance card and a list of your medications or medical history.
Insurance & Billing
Q: Do you accept my insurance?
Sutter accepts most major insurance plans, including Blue Shield, Anthem Blue Cross, Aetna and Sutter Health Plus. Check our insurance page and confirm coverage with your plan for details.
Q: What if I don’t have insurance?
Sutter's committed to helping patients get the care they need. Learn more about our financial assistance programs.
Q: How do I pay my bill?
Pay online as a guest, through your My Health Online account, or by phone at 800-4SUTTER.
Patient Resources
Q: How do I access my medical records?
Sign in to My Health Online, our digital patient portal, to see test results, renew prescriptions, schedule appointments and connect with your Sutter care team.
Q: How do I use My Health Online?
Visit our Help Center for step-by-step guidance.
Q: What is your privacy policy?
Sutter is committed to protecting your privacy. Read our privacy policy for details.
Specialized Services
Q: What women’s health services do you offer?
From annual exams to high-risk obstetrics and menopause care, Sutter’s 400+ women’s health providers support patients at every age and stage.
Q: Do you provide pediatric care?
Yes. Our pediatricians care for children from newborns through adolescence, including well visits, immunizations and specialty care.
Q: What cancer services are available?
With 22 cancer centers and more than 250 specialists, Sutter offers advanced treatments for breast, prostate, lung, skin, pancreatic and other cancers. Several of our hospitals are ranked “High Performing” by U.S. News & World Report.
Q: Do you offer mental health services?
Yes. Sutter provides support for depression, anxiety, grief, ADHD, substance use, eating disorders and more through our behavioral health programs.
Q: What maternity services are available?
We offer family-centered support throughout pregnancy and beyond. Sutter teams deliver more than 26,000 babies annually at 16 birth centers. With seven NICUs, we provide advanced care for newborns when needed.
Q: Do you offer orthopedic care?
Yes. Our orthopedic programs include joint replacement, sports medicine, and bone and joint care. Three Sutter hospitals are ranked among America’s 100 Best for Joint Replacement.
Q: What neuroscience services do you offer?
Sutter provide advanced treatments for ALS, dementia, epilepsy, movement disorders and more — including deep brain stimulation, laser ablation and comprehensive neurosurgery.
Q: What heart and vascular services are available?
Sutter has one of the nation’s largest cardiovascular programs, offering treatment for heart attack, valve disease and vascular conditions. Multiple Sutter hospitals are nationally recognized for heart care.
Emergencies & Urgent Care
Q: What should I do in a medical emergency?
Call 911 or go to your nearest emergency room.
Q: Do you provide urgent care?
Yes. Sutter operates 30+ urgent care centers across Northern and Central California. Reserve your spot online to save time.
Contact & Support
Q: How do I contact Sutter Health?
- Call: 800-4SUTTER
- Chat: sutterhealth.org
- Patient Portal: My Health Online
- Visit our Contact Us page for more options.
Q: How do I leave a review or feedback?
We value your input. Share feedback or recognize great care at feedback.sutterhealth.org.