This study is a head-to-head comparison of three different interventions that empower patients to speak up and that enable physicians to respond effectively when they do: Open Communication High Touch, Open Communication High Tech, and ASK (a preexisting simple intervention).
The goal is to transform healthcare systems so that they empower patients and enable clinicians to engage in patient-centered communication, through innovative technologies and service design, to optimize the quality and outcomes of care for patients.
Cheryl Stults, Ph.D., and Kathy Mazor, Ph.D., Meyers Primary Care Institute, are site PIs.
Other co-investigators are Ed Yu, M.D., and Ellen Uhrbrock, MBA (Sutter Health patient).
For patients: Prepare for your visit at Sutter Health. Learn more.
Patient-Centered Outcomes Research Institute
Investigator: Kristen M.J. Azar, R.N., BSN, MSN/MPH
Investigator: Jiang Li, Ph.D., MPH