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Find same-day care for everyday health needs. Schedule virtual care or visit a nearby Walk-In Care or Urgent Care.

Make appointments, message your doctor, view test results and more through our digital patient portal and app.

Make appointments, message your doctor, view test results and more through our digital patient portal and app.

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From birth plans to breastfeeding, get trusted health advice on how to keep you and your little one healthy.

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Join our robust physician training programs led by nationally known healthcare leaders.

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Meet your potential at one of the best places to work in CA, as awarded by Forbes and Newsweek.
First, make sure the batteries are properly installed in the monitor. You’ll also find an error code and troubleshooting list in your manual.
You can reach your Sutter Sync Care Team at 855-320-5200. They’re available Monday – Friday, 7:00 am – 7:00 pm PT. After hours, please leave a message and they’ll return your call within 2 business days.
No, don’t share your monitor or scale. If readings get mixed up, it could affect your care plan. For your blood pressure monitor, make sure it’s set to profile one and continue using that profile.

Here are some things to check:
If those don't work, you can reach your Sutter Sync Care Team at 855-320-5200.
If the connection was successful, you’ll see the monitor under Connected Accounts.
Remember these tips to make sure your readings are accurate:
Do:
Don't:
Here’s how to take a reading:
Your blood pressure has two numbers. The top number (systolic) shows the pressure when your heart beats. The bottom number (diastolic) shows the pressure when your heart rests. Everyone is different. Your doctor or Sutter Sync Pharmacist and Care Team can explain what your numbers mean for your health.
Change the batteries in your blood pressure monitor when the low-battery symbol appears or about once a year. Always use the type of batteries the monitor recommends.

You’ll know the batteries are low when the low-battery symbol shows on your monitor or the display doesn’t light up or is dim. At that point, it’s time to replace them.

The monitor has two profiles so more than one person can use it. Each profile keeps readings separate. However, we don’t recommend sharing your Sutter Sync monitor at all. Stick to one user and profile one. If it’s set to the wrong profile, then your readings won’t sync with My Health Online.

You can mute it by pressing the settings button and using the left or right buttons to adjust the volume. For more details, see the blood pressure monitor manual (PDF).
If you pair the monitor with your My Health Online app, it should match your phone’s time. To set the time manually:
For more details, see the blood pressure monitor manual (PDF).
You can change the volume by pressing the settings button and using the left or right buttons to increase or decrease the volume. For more details, see the blood pressure monitor manual (PDF).
Press the gray button to wake up your new glucometer. If you want to change the settings, press and hold the gray button to begin set-up mode. Follow the steps in the user manual to set up:
Follow the steps in iGlucose Essential’s Quick Start Guide or watch their video to make sure your readings are accurate.
Download the iGlucose Essential Quick Start Guide
No. You need to use the iGlucose Essential Glucometer Sutter Sync sent you. It sends your readings straight to your health chart in your My Health Online app. This way, your Sutter Sync Pharmacist and Care team (as well as your doctor) can see them, track changes, and give you personalized support.
Many people check in the morning, before meals, after meals, and before bed. Your Sutter Sync Pharmacist and Care Team will guide you and let you know when to take readings. You can reach your Sutter Sync Care Team at 855-320-5200. They’re available Monday – Friday, 7:00 am – 7:00 pm PT. After hours, please leave a message and they’ll return your call within 2 business days.
If the connection was successful, you’ll see the scale under Connected Accounts.
Download how to pair your scale with My Health Online (PDF)
Here are some tips:
Do:
Don’t:
If someone else uses your scale, their readings could be confused for yours. To delete or edit the reading in My Health Online, take these steps: