2024 Community Benefit Financials 

Sutter is committed to advancing the health of the communities we serve, regardless of people's insurance coverage or ability to pay. See a summary of our estimated costs to provide services in the community (dollars in millions).

Services for Poor and Underserved Populations

• Traditional charity care: $96
• Unpaid costs of public programs:
  • Medi-Cal: $665
  • Other public programs for poor and underserved populations: $75
• Other benefits for the poor and underserved populations: $55
• Total services for poor and underserved populations: $891

Benefits for the Broader Community

• Non-billed services: $32
• Education and research: $76
• Cash and in-kind donations: $14
• Other community benefits: $2
• Total benefits for the broader community: $124 

Total Community Benefit: $1,015

Services for poor and underserved communities include traditional charity care which covers healthcare services provided to persons who meet certain criteria and cannot afford to pay, as well as the unpaid costs of public programs treating Medi-Cal and indigent beneficiaries. Costs are computed based on a relationship of costs to charges. Services for poor and underserved communities also include the cost of other services provided to persons who cannot afford healthcare because of inadequate resources and are uninsured or underinsured, and cash donations on behalf of the poor and needy.

Benefits for the broader community includes costs of providing the following services: health screenings and other health-related services, training health professionals, educating the community with various seminars and classes, the cost of performing medical research and the costs associated with providing free clinics and community services. Benefits for the broader community also include contributions Sutter Health makes to community agencies to fund charitable activities.