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Resident and Fellow Wellness

A Path of Lifelong Learning and Well-being

At Sutter Health GME, we envision a future where well-being is integral to our journey of developing compassionate, collaborative, and innovative physician leaders. We are committed to fostering a supportive environment that nurtures the personal and professional growth of our trainees, ensuring they thrive both as individuals and as dedicated healthcare providers. By prioritizing well-being, we aim to enhance the quality of care, promote resilience, and drive positive outcomes for the patients and communities we serve.

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There are many domains of well-being and balance looks different for each resident. Examples of how balance of well-being may look are:

  • Intellectual: protected time for didactics; educational fund to pay for CME conferences; Sutter Health medical library/journals; GME Office of Scholarly Activity
  • Environmental: safe/affordable parking; housing stipend
  • Emotional: Employee Assistant Program (EAP) for counseling; debriefing with attending; numerous mentors available
  • Financial: financial advisors through EAP; competitive salary for residents
  • Social: support groups; teambuilding events; assigned advisors and resident leaders
  • Spiritual: chaplains for debrief in hospitals; access to nature throughout NorCal; community volunteer opportunities
  • Occupational: Office of Well-being available for all residents and faculty (e.g. Narrative Medicine, Peer support); GME specific HR support; Epic
    coaching
  • Physical: sleep fatigue mitigation; food available for all trainees; ergonomic spaces
Support Resources:

Fast Access

Access to Psychiatry services via Mind to Mindful for all Sutter residents and fellows. To access these confidential services, resident/fellow calls 1-800-495-4051. If emergent need, please call 988.

Office of Wellbeing

Many Well-being resources compiled and developed for Sutter staff and clinicians. Includes Webinars, Hospital Well-being contacts, peer support, and more. Please note you must be logged into the Sutter Network to view.   

Peer Support

A few of our residents have been trained in peer support and offer these services; as well as residents and attendings at different programs.

Physician and APC Resources

Sierra Sacramento Valley Medical Society: Joy of Medicine

Joy of Medicine program offers 6 free counseling sessions, as well as connection to psychiatric services.

Sutter Employee Assistance Program (EAP)

EAP provides therapy and other services
(including resources for childcare, adult care, pet care, financial services, etc) for providers. If you need more than 5 sessions your therapist can request an additional 5 sessions at no charge. 

Sutter Ombuds Program

A safe, confidential resource where learners can discuss concerns, explore options, and prepare for constructive conversations.

Volunteering

Join Sutter teammates to volunteer in community in a variety of ways & reconnect with purpose and meaning in medicine

Therapy or Psychiatric Care via Insurance: If you opted into SutterSelect Insurance (Anthem/Rula), you can access Mental Health care in several ways:

Rula

Visit rula.com/sutterselect and select "Anthem” under Insurance. This will help you access high-quality, in-network mental health. Copay is usually $30/session.

Psychologytoday

Go to psychologytoday.com and filter options based on insurance (has individual therapy, group therapy & psychiatry). Copay is usually $30/session.

Your PCP

Meet with your Primary Care doc and they can assist with treatment, including referrals to therapy and/or psychiatry.

Important Reporting Pathways for Residents and Fellows

Name
Purpose
Location
Press Ganey High Reliability Platform (HRP) for patient safety reporting (PSR)

Patient Safety - report an error or event that has the potential, may have contributed, or resulted in harm to a patient.

Service Feedback - report patient / family concerns, grievances, or compliments.
 

Desktop icon, use this link, or access HRP Event Reporting tab when logged into Epic 
My Injury Connection/Workplace ViolenceReport Workplace violence and injury eventsUse this link, also found in the Press Ganey Platform 
Reporting Ethics & Compliance, Privacy, and Information Security IssuesThe Sutter Health Confidential Message Line (CML) is available to anyone with an ethical, compliance, privacy or information security concern. 

Confidential Message Line: 800-500-1950

Web Reporting:
sutterhealth.org/report-it

Anonymous Concern CardGME Specific - Confidential avenue for learners to share feedback or raise concerns directly with their programs.See New Innovations or reference your program coordinator’s signature line for a link

Ombuds Program (external)

*The program is not a formal reporting channel and does not investigate, take sides or replace HR, Compliance or existing GME processes established to help residents and fellows navigate concerns and/or conflicts. 
 

Safe, confidential space to discuss concerns involving fairness or bias, communication challenges, interpersonal tension, patient safety or medical ethics

A resource that helps learners clarify concerns, understand available pathways and prepare for constructive conversations

Use this link

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